Introducing a new measure of call center performance: ICMI’s Global Service Index Report offers insights into customers’ percepĀtions of the call center service experience across sectors a… more →
YaichaProduct Ninja wrote 1 month ago: Home Controls is now offering HAI’s new 10″ OmniTouch (HA67A001). TheĀ HA67A001 portable … more →
Ted Hopton wrote 1 year ago: Introducing a new measure of call center performance: ICMI’s Global Service Index Report offer … more →