Tags » Operational Performance
Information Builders announced two major new products at its recent annual user summit. The first was InfoDiscovery, a tool for ad hoc data analysis and visual discovery… 1,095 more words
The contact center market continues to shift focus from handling customer calls as efficiently as possible to providing superior customer engagement across multiple touch points. The latest advancement is an joint… 796 more words
Production Tooling Technology’s reverse engineering service and machining design advice skills helps an international pharmaceutical manufacturer resolve ongoing operational disruption on obsolete equipment.
An international pharmaceutical manufacturer continued to operate an obsolete glass vial capping machine within its packaging operation. 201 more words
In an analyst perspective at the beginning of this year I wrote that sales organizations must step beyond conventional wisdom to generate the best outcomes. One such step is to invest in software that delivers immediate value to manage sales and be efficient in its operations. 730 more words