Tags » Operational Performance

Teradata’s Fast Track to Big Data Analytics

At its annual industry analyst summit last month and in a more recent announcement of enterprise support for parallelizing the R language on its Aster Discovery Platform… 724 more words

Operational Performance

8x8 Integrates Communications and Contact Center in the Cloud

8×8, Inc. was founded in the 1980’s to provide semiconductor products to the emerging personal computer market; in 2002 it was relaunched to focus on Voice over IP (VoIP) services. 668 more words

Operational Performance

Genesys and IBM to Improve Customer Engagement with IBM Watson

The contact center market continues to shift focus from handling customer calls as efficiently as possible to providing superior customer engagement across multiple touch points. The latest advancement is an joint… 796 more words

Operational Performance

Sourcing spares for obsolete equipment in the FMCG & 24/7 manufacturing industries

Production Tooling Technology’s reverse engineering service and machining design advice skills helps an international pharmaceutical manufacturer resolve ongoing operational disruption on obsolete equipment.


An international pharmaceutical manufacturer continued to operate an obsolete glass vial capping machine within its packaging operation. 201 more words


Xactly Delivers New Inspiration for Sales to Maximize its Potential

In an analyst perspective at the beginning of this year I wrote that sales organizations must step beyond conventional wisdom to generate the best outcomes. One such step is to invest in software that delivers immediate value to manage sales and be efficient in its operations. 730 more words

Operational Performance