Antoni Hanus has written up a brilliant and extremely detailed “how-to” on creating a self-service new-hire provisioning experience using Service Manager and Orchestrator. His post is a great read if you want to see a step-by-step example of the awesomeness which can be realized by brining these two products together, or if you’re interested in learning the more arcane tips-n-tricks of authoring Management Packs using the Authoring Tool. 37 more words
Tags » Orchestrator
Padding your incident resolution stats without lifting a finger! Operations Manager, Service Manager & Orchestrator working in harmony!
I have to give props to the excellent blog article done by Pete Zerger that talks about using an Orchestrator Runbook in conjunction with Operations Manager to help with service recovery on a global scale. 338 more words