The second of the Hard to Measure roundtables, to generate insights and ideas about customer centricity and how best to measure its results, was held last week. James Bridgman (Silverleaf) and I are… more →
Karen Toppwrote 4 months ago: The second of the Hard to Measure roundtables, to generate insights and ideas about customer centri … more →
wrote 7 months ago: Very excited that the first in a series of events focused on measuring the ‘Hard to Measure … more →
wrote 9 months ago: Yesterday I attended the British Quality Foundation’s latest Customer Experience Group event. … more →
wrote 10 months ago: What Key Performance Indicators do you use to measure the state of your (or your clients’) business’ … more →
wrote 1 year ago: On top of enjoying my belated farewell lunch with the Centrica crew on Tuesday, this week at Karen T … more →
wrote 1 year ago: Reblogged from Home to Roost: If you're looking for a resource to help you design a garden that will … more →
wrote 1 year ago: I had a great visit last week from Adam of Pedal to the People. He came promptly at the agreed-upon … more →
wrote 1 year ago: Yesterday I had the great privilege to photograph the amazing work of KaraMarie! It’s funny h … more →
wrote 1 year ago: I had a conversation with an ex BBB (Bed, Bath, and Beyond) employee not too long ago that brought s … more →
wrote 3 years ago: Hats my Baby was launched in January 2010. The inspiration for my business came whilst on maternity … more →
wrote 3 years ago: Tell us a bit about yourself and what you do. My name is Victoria Dixon and I live in the beautiful … more →
wrote 4 years ago: I have seen a lot of people create success because they are so caring and giving. They give to thei … more →
wrote 5 years ago: Or should that be a new tiny store…? Many readers of my main blog, Around the Grid, have seen … more →
wrote 5 years ago: From Northwestern State University’s Louisiana Creole Heritage Center’s booklet “T … more →
wrote 6 years ago: [Morty's Magic Mart - Frankel's Costume] [Frankel's Costume] Frankel’s Costume Company, now at … more →
wrote 6 years ago: [Shudde Bros] [Shudde Bros] [Shudde Bros] Shudde Bros. is one of Houston’s oldest businesses. … more →