Blogs about: Outbound Ivr
Featured Blog
IVR – Text-to-Speech or the Real Deal?
At some point during your IVR application planning and development, you will be faced with the decision to either implement Text-to-Speech (TTS) or use the recording of a live person – or possib… more →
The IVR Expert
Free Outbound Voice Broadcast Campaign (Outbound IVR)
dprine wrote 1 month ago: You are probably familiar with Outbound IVR (automated outbound voice broadcast) being that so many … more →
The FTC Has Made Some Changes In The Laws For Automated Voice Broadcasting
adwbiz wrote 3 months ago: As of September 1, 2009, the FTC has new rules pertaining to the automated contact of consumers. To … more →
IVR – Text-to-Speech or the Real Deal?
theivrexpert wrote 7 months ago: At some point during your IVR application planning and development, you will be faced with the decis … more →
Outbound Voice Broadcasting IVR
bicnetinfo wrote 7 months ago: Few days back a person from Philippines approached me with a very common problem regarding his outbo … more →
IVR - A Savior in a Time of Economic Uncertainty
theivrexpert wrote 11 months ago: In a time of economic uncertainty, when managers are being asked to do more with less, and when cost … more →
Datatel Announces Easy to Deploy IVR Time and Attendance Services For Companies in Canada
theivrexpert wrote 1 year ago: Toronto, ON, Canada. October 28, 2008 – DATATEL INC. a Leader in IVR (Interactive Voice Response) Ho … more →
Datatel Announces Outbound IVR Services Compliant with the Canada Do Not Call List.
theivrexpert wrote 1 year ago: Toronto, ON, Canada. October 20, 2008 – DATATEL INC. a Leader in IVR (Interactive Voice Response) Ho … more →
IVR and the Canadian Do Not Call List
theivrexpert wrote 1 year ago: Effective October 1, 2008, Marketers who employ IVR to reach out to their potential customers in Can … more →
Datatel Announces IVR Services Tailored to the Canadian Market.
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theivrexpert wrote 1 year ago: Toronto, ON September 22, 2008 – DATATEL INC. a leader in IVR Hosted and Managed Services, announced … more →
Survey Application for Airlines Well Received
contactsolutions wrote 1 year ago: CSI hosts a survey IVR application for one of the major US airlines. The Call Center Manager asked h … more →
IVR Surveys - Managing Open Ended Questions
theivrexpert wrote 1 year ago: Your survey may require the caller to provide an answer to an open ended question. For example, your … more →
Outbound IVR Services to Double by 2013
contactsolutions wrote 1 year ago: A recent report by Datamonitor says the North American market for hosted outbound integrated voice r … more →
IVR Surveys - Advanced Skip Logic
theivrexpert wrote 1 year ago: Skip logic is a function of IVR surveys that permits you to skip to a specific question in the surve … more →
IVR: Selecting The Right Voice Talent For Your IVR Survey.
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theivrexpert wrote 1 year ago: Selecting Voice Talent for your IVR survey is a key consideration, as she/he will be representing yo … more →
Writing your IVR Survey Script
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theivrexpert wrote 1 year ago: A few simple steps to writing your IVR survey script. With your paper or web based survey, try to re … more →
Getting Started with IVR Surveys
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theivrexpert wrote 1 year ago: There are undoubtedly many businesses in your vertical that conduct customer or employee surveys. So … more →
IVR & Field Employee Safety A Perfect Match
theivrexpert wrote 1 year ago: For over 30 years, the Algoma Health Unit (AHU) has provided public health services to citizens of t … more →
Where IVR Really Does Work
theivrexpert wrote 1 year ago: Where IVR Really Does Work For the past few years, IVR (Interactive Voice Response) has been getting … more →
