Tags » Patient-centered

Asking Patients To Advocate for Their Own Safety is Not Patient-Centered Care.

Last year the New York Times reported that the aviation industry had become so safe that one could fly every day for 123,000 years before dying in an aviation crash. 780 more words

Airlines

Handling Challenging Conversation

In the most recent issue of Journal of Oncology Practice I was excited to read an article authored by an interdisciplinary team from John Hopkins titled, … 648 more words

Patient Engagement for Free?

Contributor: Hailey Merk – Client Services Intern, Emmi Solutions

If there is one word in the entire English dictionary that my father tells me doesn’t really exist, it’s the word ‘free’. 759 more words

Patient Engagement

Public Health in Action - Dr. Hester Empowers Her Patients

An Interview with A. Maria Hester, MD

Inventor/Entrepreneur of PatientWhiz and Savvier Health; Blogger/Editor focusing on empowering patients to make better informed decisions at… 597 more words

Cleveland Clinic Patient Experience Summit

I have been very busy with the end of school, taking care of my mom who had surgery, and signing up for my first college classes. 784 more words

Patient Centered

Understanding the Drivers of Our Healthcare Experience

In 2012, an industry survey asked top hospital leaders what was necessary to improve the patient experience.  What transpired was a list of recommendations that the hospital leaders thought were important to healthcare customers – new facilities, private rooms, food on demand, bedside-interactive computers, unrestricted visiting hours, and more quiet time so patients could actually rest.  154 more words

Customer Driven