Tags » Patient-centered

Patient Centered Innovation Take 2 - with Michele Longabaugh - April 1 2014

Introduction by Lisa Fields

This past Thursday March 27, 2014 Healthcare Leader #HCLDR was honored when we were given the opportunity to partner with @heydavemathews… 1,449 more words

Healthcare Leadership

PCxD Principle #3: Design for Memories

I recently introduced a concept for enlisting the support of employees that uncovers and fulfills the needs of customers that we call People-Centric Experience Design (PCxD) 594 more words

Customer Experience

Cool Handwashing thing!

I was in a restaurant the other night when I went to the bathroom to wash my hands. The restaurant only had one restroom and it was full. 159 more words

#iamapatient

Improving Ambulatory Care

I recently attended the IHI conference entitled “Improving Patient Care in the Office Practice and the Community” in Washington, D.C. It attracted about 1000 people from around the country to share their stories about how to make care better, and I want to share two of them with you.

Health

Shared Decision Making Guest Blog

Shared Decision Making Guest Blog

I was asked to be a guest blogger on the Informed Medical Decisions Foundation blog for Shared Medical Decision Making. They asked me to respond to some questions which they posted… 863 more words

#iamapatient

The Pathway to Progress: An update from the Turning the Tide Against Cancer initiative

Recent advances in cancer research have expanded our understanding of how cancer develops, and how to target treatments for specific cancer types. However, cancer – a collective term to describe more than 200 unique diseases – remains the second most common cause of disease-related death in the United States according to the… 419 more words

Patient Impact