Tags » Patient Satisfaction

Innovative Tools Aid in the Management of Chronic Conditions

Management of a chronic condition is difficult. These life-long conditions (like diabetes or COPD) require a lot of effort on the part of the patient to track and maintain their health. 448 more words

Health Literacy

The great things about patient-centered care in America

As part of the increasing push for healthcare quality improvement, a lot of energy is being focused on improving our communication with patients and making sure that patient-centered care is more than just a buzz phrase. 726 more words



The first principle of health care is to “first do no harm”. In the complex system that we live we seem to have forgotten to whom we are responsible. 374 more words

Think Differently: #hcsmca Ideas Swap

By Carmine Stumpo, VP Programs; Wolf Klassen, VP Program Support; Irene Andress, Chief Nurse Executive; Sharon Navarro, Corporate Communications @EastGeneral

It is a new year and many healthcare institutions are in the midst of planning and re-evaluating what worked and what didn’t as budgets, quality improvement plans and organizational priorities are set for the upcoming fiscal year. 370 more words

Guest Moderator Post

Improve Patient Satisfaction Scores by Focusing on Employee Strengths

A high-quality patient experience comes from patients encountering employees who are in the right roles. This is the conclusion drawn by the employee engagement experts over at Gallup. 293 more words

Employee Engagement

An alternative for pain control after knee replacement surgery

Source:  Henry Ford Health System

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Date of publication:  22 December 2014

Publication type:  News item

In a nutshell:  This study, presented recently at the American Association of Hip and Knee Surgeons meeting in Dallas, found that injecting a newer long-acting numbing medicine called liposomal bupivacaine into the tissue surrounding the knee during surgery may provide a faster recovery and higher patient satisfaction. 33 more words


Development of an outcome prediction tool for patients considering a total knee replacement

Source:  BMC Musculoskeletal Disorders 2014, 15(1):451.

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Date of publication:  23 December 2014

Publication type:  Journal article

In a nutshell: 136 more words