Tags » Patient Satisfaction

What Surprising Factor Drives Patient Satisfaction Scores?

Patient satisfaction scores RULE. Nurses are constantly being told to change aspects of their practice, in order to raise “those sacred scores.”

But what is the number one underlying factor influencing the scores that patients give? 457 more words

Choices In Nursing

To reduce length of stay, focus on patient experience

 “When you set out to design the optimal stay for patients with pneumonia or hip fracture, for example, you take out huge wait states that patients experience and you embed quality within the process.”

901 more words
VMPS

The "Patient Engagement" Conundrum

One of the latest healthcare buzzwords is “Engagement,” as in “Patient Engagement.” Unlike patient satisfaction, clinical care, customer service, and other service-oriented terms, Patient Engagement is a little more nebulous to the average healthcare consumer. 498 more words

Business Advice

Ethical Dilemma

This week I had a patient in my office to follow up on her diabetes and high cholesterol.

She had spent almost five years without insurance and in May finally qualified for Medicare. 719 more words

MDVIP Doctor ‘Fast-Passes’ Patient To Brain Tumor Diagnosis, Surgery – And Recovery

By MDVIP

July 29, 2014 – When Neil Kaplan walked into the Boca Raton office of internist Dr. Kevin Monahan complaining of headaches and facial numbness, the doctor knew from one look at his patient that something wasn’t right. 640 more words

National Headlines

Patient Engagement for Free?

Contributor: Hailey Merk – Client Services Intern, Emmi Solutions

If there is one word in the entire English dictionary that my father tells me doesn’t really exist, it’s the word ‘free’. 759 more words

Patient Engagement

More than 4000 Physicians Now Designated Patient Centered Medical Homes by Blue Cross Blue Shield of Michigan

Some 4,022 primary care doctors, have been designated as patient-centered medical homes for the 2014 program year by Blue Cross Blue Shield of Michigan.

The doctors are members of 1,422 physician practices that combined care for more than 1.2 million BCBSM members in 78 of Michigan’s 83 counties. 341 more words

Managed Care Market