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TRLN Management Academy Day One - A Business Case for Diversity

marycarmen wrote 2 years ago: Presentation by Dr. Jose Picart, Vice Provost for Diversity and African-American Affairs, NCSU Libra … more →

Tags: Collaboration, Communication, Diversity, Librarianship, Library Education, Library training, Management, Professionalism, staff interaction

TRLN Management Academy Day One - The Business of Libraries

marycarmen wrote 2 years ago: Changes in higher education that are affecting the way our libraries operate and provide our service … more →

Tags: Collaboration, Communication, Cooperation, interacting with staff, Librarianship, Library Education, Library training, Management, Professionalism

A Day In the Life1 comment

marycarmen wrote 2 years ago: I was looking at my stats yesterday and saw that several people found this site when searching, … more →

Tags: Access Services, Circulation, Reserves, ill, Management, interacting with staff, Security, Library training, Librarianship

The Comical Side of (almost) 24/7 Service

marycarmen wrote 2 years ago: My current place of work is the first library I have worked in that has had 24 hour service. We are … more →

Tags: Access Services, Customer Service, public saftey, Security, oops, Alcohol

Customer Service includes ALL Customers1 comment

marycarmen wrote 2 years ago: There has been some discussion lately in the press, in blogs, and on Uncontrolled Vocabulary about h … more →

Tags: Access Services, Circulation, Customer Service, Pride, Professionalism

No words

marycarmen wrote 2 years ago: There are no words to describe all the emotions caused by the events at Virginia Tech yesterday. My … more →

Tags: public saftey, Security

Library School & Work Experience5 comments

marycarmen wrote 2 years ago: It’s that time of year again, library school students will be graduating next month and many h … more →

Tags: Customer Service, Management, interacting with staff, staff management, staff interaction

Service with a Smile1 comment

marycarmen wrote 2 years ago: Since I am still fairly new to my current place of employment I have been trying to grab some shifts … more →

Tags: Access Services, Circulation, Customer Service


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