It starts at the top! If you want to know who to blame for bad customer service look no further than the top of the food chain. The owners and management are the ones responsible for what ever type o… more →
WelcomeTeam Training Weblogkglong wrote 1 month ago: Ladies and gentlemen, I hope you didn’t blink. If you did, then you may have missed out on my … more →
kglong wrote 1 month ago: Have you ever had moments in your life where you find yourself looking up to the ceiling and all aro … more →
alexanderlawrie wrote 2 months ago: By ALEXANDER LAWRIE FOUL-MOUTHED telly chef Gordon Ramsay has been slammed by television watchdogs … more →
blueprint4ndbeauty wrote 3 months ago: Pervasive. All-encompassing. Horrible, destructive apathy. This is what my days have become. My w … more →
audent wrote 3 months ago: I’ve often thought the biggest problem with newspapers today is that they’re saddled wit … more →
noseycow wrote 4 months ago: Last October I wrote about Towergate insurance groups decision to pay huge bonuses to its directors … more →
Stephanie of Stopbouncing wrote 6 months ago: Gosh, must have been close to a year ago, SMS and I went to Applebee’s (insert heavy sigh here … more →
customerservicebootcamp wrote 6 months ago: It starts at the top! If you want to know who to blame for bad customer service look no further tha … more →
aayancey wrote 6 months ago: I was excited all day today because I read on the Internet that today was get you pets’ pictur … more →
kloh wrote 6 months ago: Well, I have Tuesday’s Three Things to reflect on the little things that are beautiful in life … more →
billie789 wrote 10 months ago: I used to be a fan of a young, ultra-hot guitar player named Joe Bonamassa from New York. Nice guy. … more →
tbpm wrote 10 months ago: imagine if you will a building where ~100 people work, where everyone abbrogates responsibility but … more →
steve2 wrote 10 months ago: One of my favorite bloggers is Col. Paul Lang from Sic Semper Tyrannis. He is a retired milit … more →
waywood wrote 11 months ago: Sometimes it’s difficult to read through lots of text when you’re tired so I have summar … more →
waywood wrote 11 months ago: I was talking to a friend recently who is part of a company that seems to restructure about once eve … more →
egoassassin wrote 1 year ago: None of us are certain as to how many days we’ll live and breathe, but many of us are certain … more →
theprovenone wrote 1 year ago: sorry haven’t kept this thing up to date. been busy with mid terms, and stuff like that. Last … more →