Tags » Process Improvement

Business migration and enhancement.....a case study

Today I want to share with you a case study on a project we undertook this year.  The aim was the migration of activity from a recent acquisition into the main site including the enhancement of processes and then training the individuals. 542 more words

Customers

Introducing BPM

Having worked for very small to very large organizations I know how difficult it is for a developer having no working experiences for large organizations to even imagine the complexities involved in a big and process heavy systems. 481 more words

Automation

Prevention Partners' Board Meeting

Attending the Prevention Partners’ board meeting was an incredible experience for me.  After hang out in Corporate America for the last 80 years, (OK, I’m lying; it just feels like 80 years most days.), I usually go home exhausted and feeling like a small cog in a very large, complex watch.   583 more words

PULSE 2014

What should a manager manage?

Managers should not be managers of people, they must manage processes. Managers should be leaders of people not managers of people. Managing people by watching them closely is not typically a very effective method to ensure that work is completed. 453 more words

Culture

How to Achieve High Performance

‘ High performance isn’t, ultimately, about running faster, throwing harder, or leaping farther. It’s about something much simpler, getting better at getting better…’

{James Surowiecki, The New Yorker via Thrive}

Process

Payment Gateway Process Flow

Payment Gateway

Payment gateway is a web-based service that collects payment information provided by the customer at the check-out on an e-commerce website’s shopping cart. The gateway then encrypts the data and transmits it to the card issuing bank for authorization. 201 more words

Knowledge Management