Tags » Public Services

Why use design in the public sector?

In our CoLab Exchange session on Monday we will be exploring creativity, collaboration and something called ‘design thinking’ (which might sound a bit slick, or perhaps even fluffy but is actually very realistically and helpfully rooted in the real life experiences of people). 462 more words


Government Can Do Pump and Dump Also You Know . . .

Pay to Prey: How U.S. Governors Are Helping Outsource Public Services


Governments are famous for running large projects, delivering late and over-budget – all funded by taxpayers, often in deficit.  56 more words

Government Fury

The #HOTD Hero of the Day Movement!

Hero of the Day #HOTD movement nominates a public service industry each day to show value and appreciation for their hard work and commitment to our society. 186 more words

Respect Cleaners

Neil McInroy – Power to the local economy

“I can’t myself raise the winds that might blow us or this ship into a better world. But I can at least put up the sail so that when the winds comes, I can catch it” E.F.

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A Library Paradigm Shift

Someone says “library service design”, so obviously, I am interested. And what a fascinating project it was, as part of the Service Design Achievements: the turning of a university library into a learning center – for real, not just in name. 380 more words

Design Thinking

Fay Young – Time to end the social injustice of the council tax freeze

Perhaps I should be grateful to John Swinney. Since 2007 Scotland’s Finance Secretary has spent £500 million on freezing council taxes. “By the end of the current Parliamentary term, households will have saved £1,200 since the freeze was introduced in 2007.” So says the… 824 more words