Tags » Public Services

The #HOTD Hero of the Day Movement!

Hero of the Day #HOTD movement nominates a public service industry each day to show value and appreciation for their hard work and commitment to our society. 186 more words


Neil McInroy – Power to the local economy

“I can’t myself raise the winds that might blow us or this ship into a better world. But I can at least put up the sail so that when the winds comes, I can catch it” E.F.

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A Library Paradigm Shift

Someone says “library service design”, so obviously, I am interested. And what a fascinating project it was, as part of the Service Design Achievements: the turning of a university library into a learning center – for real, not just in name. 380 more words

Design Thinking

Fay Young – Time to end the social injustice of the council tax freeze

Perhaps I should be grateful to John Swinney. Since 2007 Scotland’s Finance Secretary has spent £500 million on freezing council taxes. “By the end of the current Parliamentary term, households will have saved £1,200 since the freeze was introduced in 2007.” So says the… 824 more words

Digital Transformation needs to be open, transparent and social

This is a message to people involved in digital transformation of services. We all believe this to be vital, essential, and inevitable, don’t we?  Why then, are people not making more use of digital tools to describe and capture the process of digital transformation? 117 more words

Digital Inclusion

Post Carbon – where will the smart money go?

Last weekend, Governor of the Bank of England, Mark Carney made the most important political statement of the year. Speaking at a World Bank seminar in New York, Carney said: the “vast majority of reserves are un-burnable”. 606 more words