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Blogs about: Quality Improvement In Health Care

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Investing and Healthcare -- The Quality and Learning Link

rcrawford wrote 10 months ago: A couple of years ago, my colleague Jim Porto at UNC Chapel Hill asked me to teach a two-day seminar … more →

Tags: Executive leadership, Healthcare, Investments, performance psychology, Strategic Management

Healthcare Camouflage

rcrawford wrote 11 months ago: Open the New York Times last weekend and there were two articles concerning healthcare quality in th … more →

Tags: Healthcare, Healthcare and Public Health Policy, Healthcare Newsletters

Clinical Pathways and The Story of O

rcrawford wrote 1 year ago: Newton wrote the Principia (the most influential, non-religious text in human history) in 1684.  His … more →

Tags: performance psychology

The Google Model of Healthcare Quality and Advertising

rcrawford wrote 1 year ago: The Google model — trading advertising for quality: http://www.nytimes.com/2008/11/24/business … more →

Tags: healthcare marketing, Strategic Management

Tiered Healthcare System?

rcrawford wrote 1 year ago: In my Quality Controls class, a number of students have been debating the merits and detraction of a … more →

Tags: Healthcare and Public Health Policy, General, Newsletters, Tiered Healthcare System

Healthcare Quality Thoughts from Recent Work5 comments

rcrawford wrote 1 year ago: (Painting of Magnolias in a Bowl referenced later) It is during the summer that I take a break from … more →

Tags: healthcare marketing, Strategic Management, General, Healthcare Policy

CQI In Complex Industries

rcrawford wrote 1 year ago: The distinction between Total Quality Management and Continuous Quality Improvement is that CQI has … more →

Tags: Strategic Management, Executive leadership

Like a Hamster on a Wheel -- Time Management Versus Innovation

rcrawford wrote 1 year ago: Reference: High School’s Worst Year?; For Ambitious Teens, 11th Grade Becomes a Marathon Of Te … more →

Tags: Executive leadership, General, Strategic Management, Albert Bandura, Creativity, Innovation, Thomas Kuhn, Time Management

Cavetching On-Line -- The WWW.BullHorn for Patient Complaints

rcrawford wrote 1 year ago: Studies indicate that it takes three times as many satisfied customers to overcome the damage to rep … more →

Tags: healthcare marketing, Strategic Management, Marketing, Healthcare Quality, patient complaints, Online Complaining, 360 Degree Assessements

All Hail the Healthcare Simpleton -- Easy Interventions Produce Dramatic Improvements

rcrawford wrote 1 year ago: Dr. James Reason, M.D., is credited with creating the heuristics for identifying the causes of error … more →

Tags: General, Malcomb Gladwell, Healthcare Quality, simplicity, James Reason

Literature Review of CQI and its Efficacy -- Paul A. Clark

rcrawford wrote 1 year ago: A student of mine, Paul Clark, produced the following final exam paper for this semester’s Qua … more →

Tags: Continuous Quality Improvement, CQI, CQI Efficacy, Healthcare, Literature Review, Paul A. Clark, Robert Crawford

The Strategic Helix of CQI -- Sherika Hill

rcrawford wrote 1 year ago: As time permits, I am posting final exam papers written by selected students of mine (with their con … more →

Tags: Executive leadership, General, Healthcare and Public Health Policy, performance psychology, Strategic Management, Continuous Quality Improvement, Healthcare, Helix of CQI, Sherika Hill

Is It Time to Stick Your Head Out Of the Office?

rcrawford wrote 1 year ago: When I was a lieutenant in the military, we were told that no other combat arms position is more dan … more →

Tags: Strategic Management, Executive leadership, healthcare strategy, leadership, tactical management

Are CFOs Taking Over Healthcare?1 comment

rcrawford wrote 1 year ago: CNBC’s Mike Huckman is reporting on an Ernst & Young survey of senior executives in the pharmace … more →

Tags: Healthcare and Public Health Policy, healthcare marketing, Investments, Strategic Management, cfos, Chief Financial Officers, Healthcare finances, Pharma

De Beauvoir Revisted ... and Explained

rcrawford wrote 1 year ago: A short time ago I entered a posting in this blog linking Simon de Beauvoir’s concept of “The Other” … more →

Tags: Executive leadership, Healthcare and Public Health Policy, Healthcare Policy, practitioner leadership, Quality Improvement, simon de beauvoir

The Need to Perform Continuous Quality Improvement on CQI

rcrawford wrote 1 year ago: I am concerned that we have made healthcare quality improvement such a complex undertaking that it i … more →

Tags: CQI, Continuous Quality Improvement, TQM, Core Measures, Deming, Edwards Deming

Newsletter -- February 7, 2008

rcrawford wrote 1 year ago: Medical error deaths in Pennsylvania. We are all customers with something of a common experience. On … more →

Tags: Executive leadership, Healthcare and Public Health Policy, Healthcare Newsletters, Newsletters, Strategic Management, Aha!, American Hospital Association, CQI, Healthcare Costs

Eat 'em if You Got 'em -- Smoke 'em, too -- Why The Fat Chick and the Marlborough Man Are Saving Healthcare Dollars

rcrawford wrote 1 year ago: In the earlier “Luddites” piece, I argue that the problem of healthcare inflation is not … more →

Tags: Healthcare and Public Health Policy, Newsletters, Healthcare Costs, smoking, obesity, Public Health

The Ludites Were Right -- Technology Costs Threaten to Bankrupt US Healthcare5 comments

rcrawford wrote 1 year ago: Testifying before the Senate Budget Committee on January 31, 2008, Congressional Budget Office Direc … more →

Tags: Healthcare and Public Health Policy, Strategic Management, congressional budget office, Healthcare Costs, Healthcare Policy, Peter R. Orszag, public health policy, Senate Budget Committee, technology


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