Tags » Quality Service

Competing Priorities

One of the most difficult things for any organisation, particularly for-profit businesses which must always keep a eye on cost, is to discern the appropriate priority in a swirling sea of possible priorities. 518 more words


IT = Process + Systems

Too often we lose sight of our objective, especially when dealing with shiny new toys! This is an particularly acute problem with IT.

IT is more about process than it is about systems, even if the systems are very cool and shiny. 330 more words