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Listening is a masochist endeavor. To do it right you have to put everything down. Not just your phone, even pen and paper. There is nothing to hold on to when you truly listen.
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Silicon Valley (the notion) has become very much like rest of corporate America — it has embraced the philosophy of failing upwards. I have seen many executives get bumped up the ranks, get fancier titles and bigger paychecks, even though they were disastrous at their job. 554 more words