Tags » Recommended Reading

A Not-Quite Reading List for the Centenary of World War I

All summer long, I’ve wanted to post a World War I reading list, a syllabus, if you will, of literature related to the Great War. Today would be the perfect day to post such a list, since it’s now officially 100 years since the war began. 60 more words

Recommended Reading

Recommended Reading

I would like to recommend a very interesting and informative book called: Infinitesimal: How a Dangerous Mathematical Theory Shaped the Modern World by Amir Alexander. This “dangerous mathematical theory” was that a geometric continuum, such as the real line, is essentially composed of an infinite number of distinct entities called infinitesimals. 75 more words

Amir Alexander.

Using Customer Journey Maps to Improve Customer Experience

Using Customer Journey Maps to Improve Customer Experience
Adam Richardson

HBR Blog Network | November 15, 2010

A customer journey map is a very simple idea: a diagram that illustrates the steps your customer(s) go through in engaging with your company, whether it be a product, an online experience, retail experience, or a service, or any combination. 94 more words

Recommended Reading

Recommended Reading: July 19-25

Below are this week’s recommended blog posts from across the internet. If you think there’s a blog I need to be reading, please let me know in the comments section. 175 more words


Recommended reading

Here’s this week’s recommended reading from the blogs I follow.

John Smith considers the pressure to keep upgrading to the newest gear when vintage equipment works just fine.  133 more words

Recommended Reading

Lessons from Girlchild

I’ve recommended Tupelo Hassman’s Girlchild to three different people for three completely different reasons. One was a classmate interested in exploring mother-daughter dynamics in her fiction; another wanted proof that poetry could function as prose. 875 more words


Representing Authentically: All Through The Night

At the risk of losing credibility for my five years spent in Cleveland, OH, I confess the stories I was told about Pittsburgh, PA were unfounded. 608 more words