Tags » Reputation Management

The Type of "Good" Story that Gives a PR Pro Nightmares

An old journalism professor once told me, “In good journalism there are no good stories or bad stories – just stories. We attach the meaning to them all by ourselves.” 369 more words

Public Relations

88% Of Consumers Trust Online Reviews As Much As Personal Recommendations

Every year since 2011, BrightLocal has conducted its Consumer Review Survey that aims to “quantify the value that users place on the reviews they read & how this impacts their opinions & actions when seeking a local business to use,” and the 2014 results are in! 136 more words

Reputation Management

Obtaining Useful Customer Feedback in Your Restaurant

Customer satisfaction means everything to a restaurant business. Fortunately, the easiest way to ensure that your customers are satisfied is to quite simply ask them for their feedback. 581 more words

Restaurant Management Group

The LeBron Machine, Personal Branding and Storytelling

Personal branding, and the reputation management that goes along with it, is a continual process that follows the same formula – in a broad sense – as when the craft is applied to the corporate world. 1,540 more words

Lesson Learned

Customer-Brand Relationship Strategy and Social Media - Why, How?

I recently had the opportunity to examine some cases of companies that did, and did not utilize social media as a part of their branding and communication strategies. 476 more words

Digital Marketing

It's All About Your Reputation

I would bet that pretty much everyone who reads this post has stayed at a hotel or dined in a restaurant. The real question is how many of us have wanted to write a review,  good or bad.  827 more words

MMC 5006