Blogs about: Respect For People
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Development Versus Deadline
For Lean improvement workshops, non-customer driven deadlines should be negotiable to ensure time is given for quality development of staff. Matthew E. May discusses how organizations are so addicted … more →
Improve With Me
The Great Jackass Fallacy - Dan Pink and W. Edwards Deming
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wrote 22 hours ago: Image Remixed from abac077 @flickr.com under Creative Commons Attribution, Remix, Share Alike Specia … more →
Development Versus Deadline
wrote 2 weeks ago: For Lean improvement workshops, non-customer driven deadlines should be negotiable to ensure time is … more →
Two Spirals....
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wrote 1 month ago: Bruce’s recent post on recent post on SMART goals stirred my thinking about another part of annual p … more →
Keeping Lean Japanese
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wrote 1 month ago: There is a trend towards removing the Japanese language or jargon from Lean transformations in the U … more →
Motivating Knowledge Workers
wrote 2 months ago: Dan Pink has an outstanding TED talk about how to motivate workers in the 21st century (some readers … more →
Windows Of Frustration (part 1)
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wrote 3 months ago: As someone who helps people improve their processes and quality for a living, being a consumer can s … more →
Martyrs and Hidden Problems
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wrote 3 months ago: There are people in your organization who live with drastic waste everyday but they do not communica … more →
"Nobody Knows The Trouble I've Seen"
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wrote 3 months ago: Remember the song “Nobody Knows The Trouble I’ve Seen”? I was thinking how approp … more →
Rent-A-Wait and Inflexibility
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wrote 4 months ago: Inflexible staff responsibilities and lack of cross-training leads to customer waiting. Simple chan … more →
Learning Mindset
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wrote 4 months ago: Learn something like you will be required to teach it someday. That advice was given to me when I wa … more →
Brain Rules for Presenters (and Lean)
wrote 4 months ago: I have not read John Medina’s book “Brain Rules” yet but this presentation from Ga … more →
Book Review: Flawless Consulting 2nd Edition
wrote 4 months ago: Peter Block’s “Flawless Consulting Second Edition” is an outstanding book and I recommend it for any … more →
Lean Is About People - Not Engineering
wrote 4 months ago: Do you ever feel tempted to just engineer Lean into your team? Want to tell your team to implement … more →
How To Get People To Change
wrote 6 months ago: “People do not change when you tell them they should; they change when they tell themselves they mus … more →
Making Robots Out Of People
wrote 6 months ago: “All of this standard work is just turning us into robots”. Have you heard this before w … more →
Psychological Impact of Change
wrote 6 months ago: “Change has a considerable psychological impact on the human mind. To the fearful it is threat … more →
Gandhi Quote: Customer Focus
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wrote 7 months ago: “A customer is the most important visitor on our premises, he is not dependent on us. We are d … more →
Book Review: In Pursuit Of Elegance
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wrote 7 months ago: In Pursuit of Elegance: Why the Best Ideas Have Something Missing by Matthew E. May rating: 5 of 5 s … more →
John Wooden: Coaching for people, not points
wrote 9 months ago: I have been focusing on coaching lately and found this 18 minute Ted video of John Wooden to … more →
