Tags » Retail Banking

Value congruence and e-WOM: social media of retail banks in the Netherlands

author: Laurine Hoek

Image, trust and loyalty of retail banks decreased dramatically through the banking crisis that started in 2008. Social media and electronic word-of-mouth are seen as important tools to restore and increase relationships between brands and consumers. 141 more words

Why a Core Banking System Conversion is the Wrong Approach

Ah, remember the old days……, the days when you had to get to your bank or credit union branch before 2:00 PM in order to get a deposit recorded as a transaction for that day. 788 more words

Article

Welcome!

Welcome to A Matter of Mortgage…. The Musings of Chris Marconi(that’s me)!  I am going to be writing mostly about the ins and outs of the mortgage business…. 584 more words

Chris Marconi

Citigroup to sell Japan retail banking business

Citigroup announced it reached an agreement to sell its retail banking business in Japan to Sumitomo Mitsui Banking Corporation, one of the county’s three mega-banks. In a statement Thursday, the New York-based firm said Citibank Japan Ltd’s entire retail banking operations, along…

Riding The Waves Of The P2P Lending Market

Congrats to all involved with the Lending Club IPO. This is what it’s all about: Building something from scratch, enduring the ups and downs, then going public and making a boatload of money. 983 more words

Financial Services