A trend has emerged in London based in haircuts that are intended to be employed by any customer, regardless of sex. The line, entitled as CW One Collection, was detailed in an… 406 more words
Tags » Retail Banking
By James MacMillan
Last week, while paying for a taxi ride to the airport, I realized I’d misplaced my credit card. I was 60 minutes from boarding a plan and all the usual thoughts raced through my head. 743 more words
What impresses customers positively as a result of a call to your call center?
To answer this question, Kinesis conducted research into the efficacy of the bank contact center sales process by observing a battery of sales and service behaviors through the use of mystery shoppers. 719 more words
In Brief: GAO urges CFPB to focus on consumer protection in virtual currencies; Supreme Court strikes down recess appointments; FTC summarizes privacy activities
GAO Urges CFPB to Focus on Consumer Protection Issues with Virtual Currencies, Including Bitcoin. 608 more words