http://en.wordpress.com/tag/retour-dexperience-client/ Feed of posts on WordPress.com tagged "retour-dexperience-client" Mon, 30 Nov 2009 06:04:28 +0000 http://en.wordpress.com/tags/ en http://epticaexpress.wordpress.com/2009/02/24/service-client-conrad-electronique-60-de-reduction-des-demandes-clients-grace-au-web-self-service/ Tue, 24 Feb 2009 11:15:26 +0000 oliviernjamfa http://epticaexpress.wordpress.com/2009/02/24/service-client-conrad-electronique-60-de-reduction-des-demandes-clients-grace-au-web-self-service/ http://epticaexpress.wordpress.com/2008/06/16/gestion-des-emails-entrants-chez-karavel-promovacances/ Mon, 16 Jun 2008 15:39:00 +0000 oliviernjamfa http://epticaexpress.wordpress.com/2008/06/16/gestion-des-emails-entrants-chez-karavel-promovacances/ http://epticaexpress.wordpress.com/2008/05/29/hotelscom-une-organisation-mondiale-pour-le-traitement-des-demandes-clients-par-email/ Thu, 29 May 2008 15:56:44 +0000 oliviernjamfa http://epticaexpress.wordpress.com/2008/05/29/hotelscom-une-organisation-mondiale-pour-le-traitement-des-demandes-clients-par-email/ http://epticaexpress.wordpress.com/2008/02/14/poweo-elu-meilleur-service-client-de-lannee/ Thu, 14 Feb 2008 16:14:32 +0000 oliviernjamfa http://epticaexpress.wordpress.com/2008/02/14/poweo-elu-meilleur-service-client-de-lannee/ http://epticaexpress.wordpress.com/2008/01/25/seminaire-sur-le-theme-la-demarche-qualite-au-coeur-de-la-relation-client-par-email/ Fri, 25 Jan 2008 12:48:53 +0000 oliviernjamfa http://epticaexpress.wordpress.com/2008/01/25/seminaire-sur-le-theme-la-demarche-qualite-au-coeur-de-la-relation-client-par-email/