Blogs about: Rules Of The Road

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They ARE all trying to kill me!2 comments

MyLaowai wrote 19 hours ago: I must terribly apologize to you, the valued reader of our insane, twisted rants about complete u … more →

Tags: Guest Post

Savor Local Cuisine

peteacrossamerica wrote 1 day ago: from davidakhoa … more →

Always Be In Total Control of Yourself and Your Vehicle

peteacrossamerica wrote 5 days ago: from www.zuguide.com “The thing to do – when you’re running along about a hundred … more →

Rule #24 - Empathize and Collaborate, don't Apologize

dfskillern wrote 1 week ago: The goal in a customer service or support situation is to quickly form a collaborative working relat … more →

Tags: Customer Service, leadership

Rule #23 - Great Customer Service starts at the top

dfskillern wrote 3 weeks ago: Customer Service is driven from the top, not by the Customer Service department alone.  Great Custom … more →

Tags: Customer Service, leadership

Rule #22 - Only you can prevent forest fires

dfskillern wrote 1 month ago: Fighting fires is a part of business; those all hands on deck events that cancel all previous plans … more →

Tags: Customer Service, leadership

10 Keys to Great Leadership

dfskillern wrote 2 months ago: This is not original but I liked it and I have kept it now for several years.  Unfortunately I can … more →

Tags: leadership

Cycling in the City!

elisefranklin wrote 2 months ago: Nothing makes me happier than trading in the elliptical and stationary bike for my real bicycle. Ho … more →

Tags: Barbelle Magazine, Parks, Fitness, Fun, outdoors, biking, Safety, gear

The Future of Technical Support

dfskillern wrote 3 months ago: Customer support has been be redefining itself for sometime based not only on SaaS but also the cust … more →

Tags: Customer Service, leadership

Maybe you don't know how to drive...1 comment

stayoutofaustin wrote 3 months ago: I think we are all in concurrence that in order to properly navigate the streets of Austin, one must … more →

Tags: Austin, Jerks

Rule #21 - Build Products and Deliver Services Customers Want to Buy

dfskillern wrote 3 months ago: Several years ago, in another downturn, we where brainstorming ideas to turn business around an exec … more →

Tags: leadership

Speeding, Law Abiding Citizens, & Me

daronline wrote 3 months ago:   Today at 10:00:  I’m almost run over and maimed by a garbage truck. Today at 11:00:  some id … more →

Tags: daronline, Bad, jack ass, Speeding, Speed, Law, abiding citizen, upstanding citizen, traffic laws

Treasury: 03-27-09 Framework for Regulatory Reform

alaskakid wrote 3 months ago: from U.S. Treasury – Press Releases – All March 26, 2009 The crisis of the past 18 … more →

Tags: Banking, Economics, Finance, regulation, systemic risk, Tim Geithner, treasury

In the Privacy of Your Prius

leslieyeransian wrote 3 months ago: Just because you’re driving a Prius and single-handedly saving the environment, doesn’t … more →

Tags: Driving, Multi-tasking, Red Camera, Violations, Tickets, distracted driver

Rule #20 - Son, the numbers just don’t lie.

dfskillern wrote 4 months ago: I can thank Bill Martin for this rule.  Bill was a veteran EVP of TI and came out of retirement to h … more →

Tags: leadership

Rule #19 - Smooth seas do not make skillful sailors

dfskillern wrote 4 months ago: Challenges and overcoming challenges and failure is what build a great leader and employees.   We ha … more →

Tags: leadership

Rule #18 - Hope is not a strategy or a business plan

dfskillern wrote 4 months ago: No disrepect to the “man from Hope” or our new president but when I hear hope in the con … more →

Tags: leadership

Rule #17 - There are at least two solutions to every problem . . . PICK ONE and execute

dfskillern wrote 4 months ago: Typically there are at least 10 solutions to every problem.  Usually at least 8 can be eliminated ba … more →

Tags: leadership

Rule #16 - Leadership is about collaborative execution and not about consensus

dfskillern wrote 4 months ago: Business leaders driven by “reaching consensus” is  the old joke that a donkey is a hors … more →


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