Blogs about: Service Catalog
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Service Portfolio and Service Catalogue and... - ITIL v3
 After a comment from IT Skeptic for the previous Service Catalogue – ITIL v3 post, I’ve drawn this diagram hoping it will give a clearer picture on this topic (it is heavily based upon F… more →
ITIL Blues
Creating a Service Catalogue
Prashant Bhardwaj wrote 1 month ago: Click here for a high level overview of the steps required to create a Service Catalogue, from the a … more →
Business Service Catalog and Technical Service catalog - Why and how?
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Vinod Agrasala wrote 1 month ago: While professionals world over were struggling (and many are even continuing to struggle) to get the … more →
When two worlds colliding is a good thing
Scott wrote 10 months ago: Incidents. Problems. Requests. Service Catalog. Configuration Items. These are words I live and brea … more →
Keeping "IT" Real!
Shane Carlson wrote 1 year ago: In certain circles the phrase “Keeping it real” loosely translates to being true to your … more →
How to Design an IT Services Portfolio with Metrics
servicexen wrote 1 year ago: As IT organizations attempt to become more service-oriented and involve process improvement initiati … more →
Service Portfolio, Service Catalog and Service Pipeline
Vinod Agrasala wrote 1 year ago: Can’t help it – but to reinitiate the topic. ITIL V3 documentation could have handled th … more →
Business-IT Maturity as Customer Innovation
itorganization2017 wrote 2 years ago: My colleague, friend and Atlanta neighbour, Frank Capek has started his excellent blog Customer Inno … more →
Using MS SharePoint and ITIL Service Catalogs
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rontevans wrote 2 years ago: I’ve been trying to find the time to do an IT Service Catalog for about a month now. An IT Service C … more →
Service Portfolio and Service Catalogue and... - ITIL v3
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rumagoso wrote 2 years ago: Â After a comment from IT Skeptic for the previous Service Catalogue – ITIL v3 post, I’v … more →
Service Catalogue - ITIL v3
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rumagoso wrote 2 years ago: A good introductory definition for Service Catalogue inside Service Strategy ITIL v3 core book goes … more →
ITIL v3 - Rodrigo Flores on Service Operation
rumagoso wrote 2 years ago: Rodrigo Flores has been a champion for the Service Catalog. He’s co-author of the Defining IT … more →
One IT - 4
ispeakformyself wrote 1 year ago: I will try to walk through a possible scenario for the working of One IT using a case that i worked … more →
One IT - 3
ispeakformyself wrote 1 year ago: Service Catalog so how do users subscribe to IT services. in many discussions that i have had with c … more →
