Tags » Service Design, Service Management

See on Scoop.itDesigning design thinking driven operations

A presentation about how the end of mobile destinations is near as we move from content to context.
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Service Design, Service Management

See on Scoop.itDesigning design thinking driven operations

Read how B2B companies can learn from the mMasters how to generate higher-than-average revenue growth while developing and executing a strong customer experience.

See on m.accenture.com

Service Design, Service Management

See on Scoop.itDesigning design thinking driven operations

When the economic future feels more iffy than ever, randomness should not be something to fear but rather, something to exploit.

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Service Design, Service Management

See on Scoop.itDesigning design thinking driven operations

When the economic future feels more iffy than ever, randomness should not be something to fear but rather, something to exploit.

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Service Design, Service Management

See on Scoop.itDesigning design thinking driven operations

When you think of design and design thinkers, do you visualize professional designers and engineers creating new products?

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Service Design, Service Management

See on Scoop.itDesigning design thinking driven operations

A social infrastructure can help determine the optimal customer experience and empower employees to deliver the right experience at the right time.

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Service Design, Service Management

See on Scoop.itDesigning design thinking driven operations

That is, if you ever want a date, a job, or a crowd at your funeral. (“There is a process to being interesting.” —@jessicahagy…

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Service Design, Service Management