Blogs about: Service Experience
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Another Reliance experience - Wimax
I acquired Wimax broadband connection via Reliance sometime last year. Once construction started in the vicinity somehow connectivity went downward over time. I decided to disconnect them and sent a … more →
Yet another blog again
Provide a Service Experience, Not Just Customer Service
Kate Leggett wrote 3 days ago: Provide a Service Experience, Not just Customer Service We all know that the voice of the customer h … more →
What Are Your Customers Worth?
Vikas Nehru wrote 2 weeks ago: What Are Your Customers Worth? I’m a frequent business traveler who’s likely to rack up $30,000 in a … more →
Monitor Your Service Experience in Real Time
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Kate Leggett wrote 3 months ago: Can you monitor your service experience in real time? We know that: Not all companies need to provid … more →
Another Reliance experience - Wimax
govindkanshi wrote 3 months ago: I acquired Wimax broadband connection via Reliance sometime last year. Once construction started in … more →
Check your vehicle insurance - Reliance-Details not updated for 1 year! (via Dakshin Honda)
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govindkanshi wrote 3 months ago: Background-A policy was renewed with Reliance General insurance via Dakshin Honda. I carry insurance … more →
Leadership as Human Buffer
Frances Frei wrote 6 months ago: Business Week recently described how Marvin Ellison, Home Depot’s newly-minted Executive Vice- … more →
Good Service Sells: Lessons from Jenny, the Carlsberg lady
George Aveling wrote 7 months ago: Being an Australian who lives in Malaysia, I have my fair share of visitors. My aim is to give my vi … more →
XOOM Concerns
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writtenfromtheheart wrote 8 months ago: Should you have XOOM queries and concerns, you can contact this person: GEORGE ZARCILLA Director of … more →
The magic of magicJack
writtenfromtheheart wrote 8 months ago: Bigboss ordered a magicJack for office use because we need to contact clients from North America. He … more →
First XOOM Transaction: Frustrations and more!
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writtenfromtheheart wrote 8 months ago: My partner is doing freelance jobs and being paid via Paypal. Last week, he got his first salary fro … more →
Movie Log 2009
govindkanshi wrote 8 months ago: Thanks to utvworldmovies – I am watching better movies. 1. Department 36 – French thrill … more →
Brainstorming Festival!
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eilidhdickson wrote 9 months ago: For the last two days at CIID we have had a brainstorming extravaganza!!Each group has facilitated t … more →
Who watches the watchers?
govindkanshi wrote 10 months ago: The post which created the storm in certain media house. Without bias/reading further do you think … more →
Day -2 at Rural BPO Fostera - Channathanur
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govindkanshi wrote 11 months ago: I have had chance to be at this BPO outpost as a pilot project gets underway. The setup is neat and … more →
A Work of Art
Keith Holt wrote 1 year ago: A Work of Art I got to see an artist at work today. He wasn’t a “statue” performer at Fisherman’s Wa … more →
Sometimes it works
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Keith Holt wrote 1 year ago: Sometimes it works “Don’t panic. Just breathe.” That’s what I told myself … more →
Customer Service Experience
gopalshenoy wrote 1 year ago: How often have you called customer service at credit card companies, airlines, medical benefits and … more →
Are you Getting the Best Service at Your Auto Shop?
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ratemyrepairshop wrote 1 year ago: Here is a list of how you should be treated at an Auto Repair Shop. Listed in the full auto repair s … more →
Indian Media Excess - OJ series in India continues unabated
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govindkanshi wrote 2 years ago: Mid-day reported how kidnapped person’s father held Media responsible for his son’s murd … more →
