Blogs about: Service Operations
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The emerging “internet of things” and opportunities
An article in WIRED magazine (June 2013) describes the emerging internet enabled devices across homes, factories, cities etc. They predict three stages – Stage 1 links devices to the internet, S… more →
Global Supply Chain Musings
The emerging "internet of things" and opportunities
wrote 5 hours ago: An article in WIRED magazine (June 2013) describes the emerging internet enabled devices across home … more →
Decreasing the $290 billion cost of poor drug adherence
wrote 7 hours ago: A report in the Wall street Journal (May 21, 2013) quotes a $290 billion cost estimated by the New E … more →
Vertical integration in the US global pharmacy supply chain and impact
wrote 7 hours ago: An article in the Wall Street Journal (May 21, 2013) describes an alliance between Walgreens, Allian … more →
The economics of the $6.75 shirt in Bangladesh
wrote 4 days ago: In an article in the Wall Street Journal (May 16, 2013), a manufacturer, Rubana Haq, describes the p … more →
Software to track detailed flows from prescriptions to drug usage at the patient level
wrote 4 days ago: An article in the New York Times (May 16,2013) describes software that uses insurance records, claim … more →
Does the hospital penalty for "excessive" re-admits improve service quality ?
wrote 2 weeks ago: An article in the Wall Street Journal (May 5, 2013) discusses the impact of the Affordable Care Act … more →
The competitive retail supply chain impact of online US sales tax collection requirements
wrote 3 weeks ago: An article in the Wall Street Journal (April 22,2013) describes the proposed impact of a Senate bill … more →
Are readmission rates a good measure of hospital quality?
wrote 4 weeks ago: An article in the New York Times (March 30, 2013) describes the impact of Medicare penalties based o … more →
Why did J.C.Penney's stable pricing not work ?
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wrote 4 weeks ago: An article in the New York Times (April 14,2013) describes the consumer experience at retailers such … more →
McDonalds "dual point" service approach and impact
wrote 4 weeks ago: An article in the Wall Street Journal (April 11,2013) describes a new “dual point” servi … more →
Natural gas use by the US trucking industry - how fast can it happen ?
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wrote 4 weeks ago: An article in the New York Times (April 22, 2013) describes the growing use of natural gas in the US … more →
Can "Droptags" reduce damage processing costs ?
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wrote 2 months ago: An article in the SupplyChainDigest(http://www.scdigest.com/ontarget/13-02-13-1.php?cid=672) describ … more →
A move from "just in time" to "just in case" supply chain designs ?
wrote 3 months ago: An article in the New York Times (February 12,2013) describes claims that the number of distribution … more →
Workshare programs to retain skilled workers during downturns and impact
wrote 3 months ago: An article in Bloombergbusinessweek (January 28, 2013) describes the impact of work share programs t … more →
Nokia's sharing of 3-D print files for cellphone cases and the future
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wrote 4 months ago: An article in the BBC website (http://www.bbc.co.uk/news/technology-21084430 describes plans by Noki … more →
Aravind Eye Hospital's "maximize patients" to reduce costs strategy
wrote 4 months ago: An article in the New York Times (January 17, 2013) describes the Aravind Eye Hospital in India, whe … more →
How can garment factory fires be prevented by retailers ?
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wrote 4 months ago: An article in the New York Times (December 10,2012) describes the fires that have killed 400 people … more →
Same day delivery options, pricing and retail competition
wrote 4 months ago: An article in the New York Times (December 28,2012) describes same day delivery options offered by s … more →
Planning Recommendations to the New York Governer following hurricane Sandy
wrote 4 months ago: An article in the New York Times (January 4,2013) describes recommendations by two committees examin … more →
