Blogs about: Services 20
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Approaching ECM/BPM
Enterprise Content Management and Business Process Management are not merely IT projects. Ascending on an ECM/BPM path requires meticulous planning, execution, and measurement. For all stakeholders, i… more →
Content Mechanics
Approaching ECM/BPM
— 1 comment
Susanth wrote 4 months ago: Enterprise Content Management and Business Process Management are not merely IT projects. Ascending … more →
IT Services 2.0 (Part II of II)
Susanth wrote 7 months ago: Service 2.0 is all about the service provider getting oriented towards the customers’ business succe … more →
IT Services 2.0 (Part I of II)
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Susanth wrote 9 months ago: There were many discussions about IT Services 2.0 before and we have seen many definitions of the ph … more →
The Great Divide
Susanth wrote 9 months ago: IT and business groups within big organizations haven’t had the best cohesion ever. This is a much … more →
Tougher Times
Susanth wrote 10 months ago: It’s been a while since I got the patience to write something down. Last six months were eventful. M … more →
