Tags » Small Business

You’re the Boss Blog: Meeting Face-To-Face With Our Unhappy Customer

We needed to get to some resolution, because we can’t afford to lose this client — but we also can’t afford to pay for those inspections. 10 more words


Hello Halo 汝好 Bonjour

 Hello  Halo  汝好  Bonjour

We just wanted to take a second to welcome everyone to the website and to  the Blog.

Dream Designs is something me and my team have been working on for sometime and it kinda of feel like…well and dream now. 215 more words



What are the most important elements needed to create a successful Quality program? Effective Quality programs have two attributes in common. First, they are headed by strong leaders who establish their company culture and effectively motivate employees to buy into that culture. 634 more words

Customer Satisfaction

This Could Be Your Greatest New Marketing Idea

I work with a lot of small business owners who either refuse to take American Express or they discourage it. Why is that? I understand the fees are higher with Am Ex versus Visa or MC or taking a check or cash, but ask yourself, who are these people who wish to use their American Express? 651 more words

American Express

A picture is worth a thousand words

They do say a picture is worth a thousand words and used properly it can help your business grow and make new connections with new people and potential customers. 803 more words

Social Media

Leadership versus Management - More arguments…

Whenever I want to start a fight, all I have to do is talk about leadership at all levels.

There are two distinct perspectives…

First, there are those who respond aggressively- “Too many chefs!” they cry. 576 more words

Frustrated Artistic Mothers

Small business, motherhood and theatre; Jenny has picked 3 taxing and tricky endeavours to master, but despite the challenges she might face she is making her dream of making her passion for theatre her job! 1,105 more words