Blogs about: Smchat
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Authentic Messaging in Social Media Marketing
While it’s been an uphill battle to get brands to adopt social media, marketing departments were early adopters and believers in the platform. As people begin to grow more comfortable, however,… more →
#SMCHAT
Authentic Messaging in Social Media Marketing
wrote 3 days ago: While it’s been an uphill battle to get brands to adopt social media, marketing departments we … more →
CELEBRATING 4 YEARS OF SMCHAT
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wrote 3 weeks ago: SMCHAT is 4 (it’s a celebration) People have birthdays. Weddings have anniversaries. What do … more →
Social Media Commerce - Where Social Media, Customer Service and Revenue Intersect
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wrote 8 months ago: Social Media Commerce…I love the sound of that. It’s the sound of fruition…Creatio … more →
Understanding is Underused in Customer Service
wrote 9 months ago: Understanding seems to be underused…in traditional and social media. As our mediums for outre … more →
Wake-up and Smell the Customer Service Opportunity
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wrote 11 months ago: I am so fortunate to share my passion for customer service and social media with amazing people on S … more →
Communities: If You Build It, Will They Come?
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wrote 1 year ago: A "Sense" of Community Lee Odden, author of the new book Optimize: How to Attract and Enga … more →
Chemistry or Alchemy: What Makes a #Chat Community Thrive?
wrote 1 year ago: Science or Magic: What's the secret sauce? We’ve been doing a weekly #SMCHAT for almost t … more →
Twitter Chats
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wrote 1 year ago: Twitter is an amazing resource; it provides you access to learn from a pool of talented professional … more →
2012 Marketing Predictions
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wrote 1 year ago: 2012 Marketing Predictions Search for “2012 Marketing Predictions” and you’ll near … more →
Marketing and Social Media in the Book Publishing World
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wrote 1 year ago: I met Jim Kukral at his Affiliate Summit East 2010 book signing I’m not an author (yet?), nor … more →
Marketing and SM: Google Buys Motorola (8/17 framing)
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wrote 1 year ago: Google Buys Motorola Mobility Changes for Social Media? On August 15, 2011, Google announced the acq … more →
Managing a Digital Footprint
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wrote 1 year ago: A “digital footprint” is what your presence on the Internet communicates to those who find it. Googl … more →
Marketing and SM: Building Communities
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wrote 1 year ago: Affiliate Marketers Give Back 2011 As a working mother, I am a member of more communities than I can … more →
Mind Maps, Mobility, and Breakthroughs on SMChat
wrote 2 years ago: I experienced a right-brainer’s fantasy on May 4 as I facilitated #smchat (social media chat) … more →
Best of Social Media: 2 yrs, 40k tweets and growing
wrote 2 years ago: Over the past 2 years and some 40,000 tweets later, our #SMCHAT twitter community has discussed over … more →
An Ounce of Prevention - Creating a Customer's Dream
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wrote 2 years ago: As a customer, the number one thing that I want when I have a problem is resolution. I prefer to ge … more →
Critical Thinking, the Series: Learning to ask "Why?" again
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wrote 2 years ago: If intentional collaboration is the productive exchange of big ideas, then philosophy is an importan … more →
Should Marketing & PR join forces for the good of their organization?
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wrote 2 years ago: Here are the definitions of marketing and public relations from http://dictionary.com : mar·ket·in … more →
Collaborative Culture: Peter Senge on the Foundations of Organizational Learning
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wrote 2 years ago: On the road to unlocking collaboration, our culture series has taken us through a review of Schein … more →
