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	<title>softphone &amp;laquo; WordPress.com Tag Feed</title>
	<link>http://en.wordpress.com/tag/softphone/</link>
	<description>Feed of posts on WordPress.com tagged "softphone"</description>
	<pubDate>Thu, 03 Dec 2009 07:04:56 +0000</pubDate>

	<generator>http://en.wordpress.com/tags/</generator>
	<language>en</language>

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<title><![CDATA[OnSIP Hosted PBX: A Business Phone System With Lots of Options]]></title>
<link>http://webworkerdaily.com/2009/11/30/onsip-hosted-pbx-a-business-phone-system-with-lots-of-options/</link>
<pubDate>Mon, 30 Nov 2009 19:00:08 +0000</pubDate>
<dc:creator>Charles Hamilton</dc:creator>
<guid>http://webworkerdaily.com/2009/11/30/onsip-hosted-pbx-a-business-phone-system-with-lots-of-options/</guid>
<description><![CDATA[OnSIP, from Junction Networks, offers professional, flexible, business-oriented Internet phone syste]]></description>
<content:encoded><![CDATA[<div class='snap_preview'><p><a href="http://webworkerdaily.wordpress.com/files/2009/11/logo.jpg"><img class="alignleft size-full wp-image-23667" title="onsip-logo" src="http://webworkerdaily.wordpress.com/files/2009/11/logo.jpg" alt="" width="329" height="79" /></a><a href="http://www.onsip.com">OnSIP</a>, from <a href="http://www.junctionnetworks.com/">Junction Networks</a>, offers  professional, flexible, business-oriented Internet phone systems for business that could be a good value, depending on your needs.</p>
<p><strong>What You Get</strong></p>
<p>OnSIP offers most of the features one would expect from such systems, including call routing, voicemail, business hours rules, and advanced features like on-demand conference bridging and text chat from your  browser. The service doesn&#8217;t offer faxing, though.<!--more--></p>
<p>OnSIP doesn&#8217;t sell IP phones. Instead, the company web site offers <a href="http://www.onsip.com/onsip-team-reviews">useful reviews</a> of hardware you may wish to purchase, along with <a href="http://www.junctionnetworks.com/knowledgebase/onsip/devices/phone-configuration">detailed instructions</a> on how to set them up. You can also choose to use an analog telephone adapter (ATA) to make an connection between the Internet and a standard phone, or you can use a softphone to connect directly from your computer. Most web workers will find the setup process fairly simple, but OnSIP doesn&#8217;t offer pre-configured phones the way <a href="http://webworkerdaily.com/2009/10/28/ringcentral-office-comprehensive-internet-based-phone-services/">RingCentral</a> does.</p>
<p><a href="http://webworkerdaily.wordpress.com/files/2009/11/soundpoint_ip_450.jpg"><img class="alignright size-full wp-image-23668" title="soundpoint_ip_450" src="http://webworkerdaily.wordpress.com/files/2009/11/soundpoint_ip_450.jpg" alt="" width="183" height="142" /></a>The folks at OnSIP kindly sent me a <a href="http://www.polycom.com/products/voice/desktop_solutions/soundpoint/desk_phones/soundpoint_ip450.html">Polycom SoundPoint IP 450</a> to test the service. This is a very nice phone, and worked well with OnSIP. Like a number of other IP phones, it doesn&#8217;t include a standard headset jack, opting instead for an RJ-10 connection, meaning that headsets are more expensive than you may be used to. But the speakerphone quality on the Polycom is excellent, and I found that both my callers and I liked the results.</p>
<p><strong>Options and Pricing</strong></p>
<p>OnSIP has chosen to price its services differently than most of its competitors. It offers <a href="http://www.onsip.com/pricing-signup">several plans</a>, all of which offer unlimited users, extensions and users. However, none of the plans include any incoming or outgoing minutes. Customers pay $2.00 per month per incoming phone number, plus 2.9 cents per minute for all incoming and outgoing calls (except calls to other extensions on your company&#8217;s system, which are free). Incoming toll-free calls are 3.9 cents per minute in the contiguous US.</p>
<p>With most companies offering bundles of minutes, paying by the minute might raise red flags. But OnSIP justifies its policy this way:</p>
<blockquote><p>&#8220;Most competing VoIP providers charge a high fixed fee for each employee in your company on a monthly basis. Generally, that fixed fee includes unlimited calling minutes and use of a fixed set of features. These services range in price from $49.95 per month and up. Seems attractive right? There is a far better option.</p>
<p>With OnSIP, the average user pays a total monthly bill of $18. That&#8217;s about $1 per business day per month; a cost savings of at least 65 percent over competitive services. What is this based on? There is no special pricing, discounts or gimmicks factored in. It’s simply a fact that we charge less than every competitor we know of.&#8221;</p></blockquote>
<p>I used this system to make all my long-distance calls for about three weeks, and made about $10 worth of calls. I calculate that my three-person company would probably pay $60-70 per month, which isn&#8217;t bad. So maybe OnSIP is right to structure its packages the way it does. But when you do your calculations, make sure to figure in the  <a href="http://www.onsip.com/pricing-signup/calling-rates">other charges</a> that you may have to pay for. If you read the fine print from most other companies, they charge for these items, too, but OnSIP is perhaps more upfront about it.</p>
<p><strong>Ordering</strong></p>
<p>The <a href="http://www.onsip.com/pricing-signup">online signup process</a> is straightforward, and allows you to select the features you need. You can port existing phone numbers through the administrative web site for a one-time charge of $57. OnSIP offers a 30-day trial, requires no contracts, and allows upgrades, downgrades and cancellations at any time.</p>
<p><strong>Managing Your Phone System</strong></p>
<p>OnSIP provides two online portals for customers: an administrative site to manage extensions, groups and account data; and a user portal for individual extensions. The administrative site is a bit wonky, and it helps to know some basic Internet telephony terms, but the OnSIP <a href="http://www.junctionnetworks.com/knowledgebase/onsip">knowledge base</a> includes helpful step-by-step instructions and videos.</p>
<p><strong>Quality and Reliability</strong></p>
<p>As one would hope from a company catering to business, I found the quality and reliability of OnSIP connections to be excellent, even when I was also using my Internet connection for other purposes. I&#8217;m told that OnSIP owner Junction Networks is profitable and has been in business for five years, and serves thousands of customers, including some  with over 100 users.</p>
<p>As <a href="http://webworkerdaily.com/2009/10/24/virtual-pbxs-make-your-small-company-feel-bigger/">Aliza wrote recently</a>. you&#8217;ll want to consider a number of factors when choosing a phone system. For me, call quality, reliability, ease of use and pricing are paramount.</p>
<p>OnSIP will probably appeal to web workers who like flexibility, and are willing to do their own setup. I can also see OnSIP  as being a supplement to a landline, which could be used for incoming calls and outgoing local calls. If you want a solution that takes less setting up, and you don&#8217;t want to worry about per-minute charges, you may prefer RingCentral. In any case, if you&#8217;re considering a business-grade phone system, you&#8217;ll want to do the math and see if OnSIP makes sense for you.</p>
<p><em>Have you tried OnSIP?</em></p>
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<title><![CDATA[VoIP Error Message]]></title>
<link>http://voipsoftphoneforwindows.wordpress.com/2009/11/27/voip-error-message/</link>
<pubDate>Fri, 27 Nov 2009 12:19:44 +0000</pubDate>
<dc:creator>voipsoftphoneforwindows</dc:creator>
<guid>http://voipsoftphoneforwindows.wordpress.com/2009/11/27/voip-error-message/</guid>
<description><![CDATA[These are some possible solutions for errors that you may get when trying to set up your voip. I am ]]></description>
<content:encoded><![CDATA[These are some possible solutions for errors that you may get when trying to set up your voip. I am ]]></content:encoded>
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<title><![CDATA[Un softphone per Ubuntu Karmic Koala]]></title>
<link>http://chrisbware.wordpress.com/2009/11/21/un-softphone-per-ubuntu-karmic-koala/</link>
<pubDate>Sat, 21 Nov 2009 14:49:14 +0000</pubDate>
<dc:creator>chrisbware</dc:creator>
<guid>http://chrisbware.wordpress.com/2009/11/21/un-softphone-per-ubuntu-karmic-koala/</guid>
<description><![CDATA[Alla fine ho fatto il grande passo, eliminando Windows dal mio PC e sostituendolo con una Ubuntu nuo]]></description>
<content:encoded><![CDATA[<div class='snap_preview'><p>Alla fine ho fatto il grande passo, eliminando Windows dal mio PC e sostituendolo con una Ubuntu nuova di fabbrica, la Karmic Kola (9.10). Tra i tanti software di cui trovare un equivalente linux, c&#8217;era l&#8217;indispensabile softphone. Per chi non lo sapesse, un softphone non è altro che un telefono software che appare sul desktop, con il quale si può chiamare in tutto il mondo utilizzando un paio di cuffie con microfono, stile call center. Il più famoso è Skype, ma ho sviluppato negli anni un&#8217;allergia per tutto ciò che è proprietario e chiuso, preferendo gli applicativi che si aprono a standard ben noti e replicabili. Perciò mi sono messo alla ricerca di un softphone che supportasse protocollo SIP, al fine di usarlo con il mio provider VoIP di riferimento: Eutelia.</p>
<p>Il primo tentativo è stato con il famoso X-Lite della Counterpath. Non vi nascondo la delusione nel vedere che lo sviluppo per sistema operativo Linux si è fermata alla prima versione. Vengono richieste le librerie stdc++ versione 5.0, che Ubuntu non usa più da tempo e quindi uno se le deve scaricare a mano. Il resto è storia: il vecchio manuale su EuteliaVoIP vi guiderà facilmente nella configurazione.</p>
<p>Qualcuno dirà: ma c&#8217;è Ekiga, perché non usi quello? Semplicemente è rozzo, anche se ha molte funzionalità, tra cui la video chiamata. Mi sa che gli sviluppatori dovrebbero pensare a drgli una sistemata, anche dal punto di vista estetico.</p>
<p>Una simpatica novità è stato Twinkle, software installabile con un click dal repository Ubuntu. Come molti softphones free, Twinkle è l&#8217;aggancio che una società che vende traffico VoIP usa per farsi nuovi clienti. Ciò non togliè che è utilizzabile con qualunque operatore e la cosa è spiegata molto chiaramente allo start-up. Per iniziare ad usarlo ho preferito l&#8217;opzione più dura, la creazione manuale di un profilo (Profile Editor).</p>
<p>A questo punto, dopo aver dato un nome qualsiasi al profilo, si inseriscono i dati dell&#8217;account:</p>
<p><img src="http://chrisbware.wordpress.com/files/2009/11/twinkle1.jpg" alt="" /></p>
<p>e quando la stella diventa gialla, siete registrati. Cosa, tra l&#8217;altro prontamente comunicata nel log della finestra centrale. L&#8217;interfaccia è essenziale ma non manca nulla. Molta comoda la finestrella su cui poter copiare i numeri di telefono presi dalle mail ricevute o da documenti di testo. Si hanno due linee, quindi è possibile mettere in attesa e switchare sulla seconda linea o fare conferenze a tre. Si può inserire il DND (non disturbarmi) così da non riceve re nessuna chiamata, si può mettere in attesa o trasferire ad un altro numero (con Eutelia non funziona per volontà del provider, non del telefono), si possono creare rubriche da utilizzare con un click, nonché accounts con altri operatori per avere più numeri di telefono sullo stesso softphone. Simpatica anche la possibilità, in stile cellulare, di inserire brani diversi che vengono suonati al posto dello squillo tradizionale.</p>
<p><img src="http://chrisbware.wordpress.com/files/2009/11/twinkle21.jpg" alt="" /></p>
<p>Il secondo test è stato Zoiper, un softphone pensato per interagire con Asterisk, ma utilizzabile con qualunque provider. Zoiper non è nel repository ma l&#8217;installazione è semplicissima: basta collegarsi a www.zoiper.com, andare nella sezione download e scegliere quello più adatto al proprio hardware. Nel mio caso ho scelto &#8220;Jaunty with ALSA 32 bit&#8221; che funziona bene anche con Karmic Koala. L&#8217;installatore pacchetti Debian farà il resto per voi, facendovi trovare l&#8217;applicativo sotto Applicazioni/Internet.</p>
<p>Premete sul link &#8220;I do not want use this service&#8221; per evitare di usare Zoiper come voip provider e passare alla configurazione del vostro account. Selezionate da menu Zoiper/Preferences e sulla barra di sinistra che appare cliccate su &#8220;Create new SIP account&#8221;. A questo punto inseriamo i soliti parametri:</p>
<p><img src="http://chrisbware.wordpress.com/files/2009/11/zoiper1.jpg" alt="" /></p>
<p>Premendo OK e ritornando su preferences, si può verificare se la cosa è andata in porto (si leggerà Registered) o no. A questo punto le opzioni sono molteplici, tra cui, udite udite, inviare un file tiff come FAX. I miei test non hanno dato esiti esaltanti ma va apprezzata l&#8217;innovazione dell&#8217;idea. Se Zoiper vi piace, ce n&#8217;è una versione più potente a pagamento, che supporta anche video e altre funzionalità avanzate.</p>
<p>In conclusione, ancora una volta il software libero ha dimostrato di essere completamente autonomo in campo VoIP&#8230;c&#8217;è ancora qualcuno che lo vede come roba da nerds?</p>
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<title><![CDATA[Free World Dialup]]></title>
<link>http://activecomputech.wordpress.com/2009/11/21/free-world-dialup/</link>
<pubDate>Sat, 21 Nov 2009 09:36:42 +0000</pubDate>
<dc:creator>sajidcyber</dc:creator>
<guid>http://activecomputech.wordpress.com/2009/11/21/free-world-dialup/</guid>
<description><![CDATA[Free World Dialup Free World Dialup &#8211; http://www.freeworlddialup.com/ &#8220;Use FWD to make r]]></description>
<content:encoded><![CDATA[<div class='snap_preview'><p>Free World Dialup</p>
<p>Free World Dialup &#8211; http://www.freeworlddialup.com/<br />
&#8220;Use FWD to make real, free phone calls using your favorite telephone, computer or PDA and any broadband connection. Call your neighbor or a relative, next door or in another country; all with the same ease, speed, and high quality.&#8221; Thanks to Jeff Pulver and his crew!</p>
<p>Quick summary:</p>
<p>1 &#8211; First, got to http://www.freeworlddialup.com and sign up to get your FWD # and password.<br />
2 &#8211; Download http://brands.xten.net/x-litefwd/download/X-LiteFWD_Install.exe FWD/X-Lite (&#8220;self-configures&#8221;) program or go to http://www.myphonebooth.com/ to call any FWD # and U.S. toll free #s using Internet Explorer (Firefox not supported).</p>
<p>Quickstart Guide: http://www.freeworlddialup.com/support/quick_start_guide<br />
FWD Xlite Configuration Guide: http://www.freeworlddialup.com/support/configuration_guide/configure_your_fwd_certified_phone/fwd_xlite/all<br />
MS Windows Messenger Configuration Guide: http://pulver.com/fwd/fwd30news.html#messenger (FWD supports Windows Messenger 4.6/4.7 but not MSN Messenger 5.x.)</p>
<p>3 &#8211; To call a U.S. landline/cell #, dial *+arecode+7digit#. (This FWD feature is not listed on their website, but has been working for several months now.)</p>
<p>4 &#8211; To call a FWD # from a PSTN (your regular phone), click<br />
http://www.dslreports.com/r0/download/476274~3ccc4c9edbe2a596714a4fd9da897204/fwdaccessnumbers.zip or after you&#8217;ve signed up go to FWD web page, click on &#8220;Features&#8221;, &#8220;Access #s&#8221; for a list of FWD access numbers in your area. Available in several states in the U.S., UK, NL and DE at this time.</p>
<p>Packet8:<br />
&#8211; To call a P8 phone # from a FWD phone: Dial **898 + 1 + P8 number to be routed to P8 service.<br />
&#8211; To call a FWD # from a P8 phone:<br />
*If the FWD # you are calling contains 5 digits, start to dial with the prefix 0351. For example: 035112345<br />
*If the FWD # you are calling contains 6 digits, start to dial with the prefix 0451.</p>
<p>Call UK:<br />
Get a UK telephone # that will call you on your FWD #. Register http://fwd.calluk.com.</p>
<p>FWD Features: Some features like Voice email needs to be activated at http://www.fwdnet.net</p>
<p>Internet Calling<br />
Call Waiting<br />
CallerID<br />
Missed Call notification<br />
Call Forwarding<br />
Call Transfer<br />
Three Way Calling<br />
Voice email<br />
SoftPhone, IP Phones &#38; *Web-based<br />
Aliases<br />
Whitepages directory<br />
ENUM Entry<br />
eDial SOAP<br />
Conferencing<br />
Instant Messaging<br />
Web Calling/FWD-Talk<br />
Corporate Cisco Call Manager Connection<br />
Calling to Toll Free Numbers in the UK, US, NL, JP and FR TellMe Service (411).<br />
&#8211; NL Dial *31(800)&#8230; to reach Netherlands toll free #s.<br />
&#8211; UK Dial *44(800)&#8230; or *44(808)&#8230; or *44 (500) to reach UK toll free #s.<br />
&#8211; US Dial *1(8xx) xxx xxxx to reach United States toll free #s.<br />
&#8211; JP Dial *81 0120&#8230; to reach Japan toll free #s.</p>
<p>Frequently used numbers<br />
613 Echo test<br />
55555 Volunteer Welcome Line<br />
514 FWD Coffee House<br />
612 Time<br />
411 TellMe Information<br />
611 Part Time Technical support<br />
511 FWD Conference Bridge</p>
<p>At the moment, I think this is way better than Skype, Yahoo IM voice chat, etc&#8230;I&#8217;ve been using FWD for over a year with my cable broadband service and didn&#8217;t have to set up any port forwarding on my broadband router. Obviously you&#8217;ld need a mic/speakers connected to your PC.</p>
<p>You can also use your regular telephone via an adapter http://voipstore.pulver.com/product_info.php?products_id=32 and IP phone http://voipstore.pulver.com/product_info.php?products_id=33. Adapters and IP phones from different vendors like Cisco are available.</p>
<p>* Broadbandreports.com VoIP forum (formerly known as DSLReports.com)<br />
&#8211; If you have any questions or just curious about VoIP, visit the VoIP forum http://www.dslreports.com/forum/voip at DSLReports.com.</p>
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<title><![CDATA[RingCentral Office: Comprehensive Internet-based Phone Services]]></title>
<link>http://webworkerdaily.com/2009/10/28/ringcentral-office-comprehensive-internet-based-phone-services/</link>
<pubDate>Wed, 28 Oct 2009 14:00:55 +0000</pubDate>
<dc:creator>Charles Hamilton</dc:creator>
<guid>http://webworkerdaily.com/2009/10/28/ringcentral-office-comprehensive-internet-based-phone-services/</guid>
<description><![CDATA[A few days ago, Aliza provided some excellent planning advice on how to pick a company phone system.]]></description>
<content:encoded><![CDATA[<div class='snap_preview'><p><a href="http://webworkerdaily.wordpress.com/files/2009/10/logo2.gif"><img class="alignleft size-full wp-image-21815" title="RingCentral-logo" src="http://webworkerdaily.wordpress.com/files/2009/10/logo2.gif" alt="RingCentral-logo" width="247" height="53" /></a>A few days ago, Aliza provided some excellent planning advice on <a href="http://webworkerdaily.com/2009/10/24/virtual-pbxs-make-your-small-company-feel-bigger/">how to pick a company phone system</a>. I&#8217;ve written in the past about three options for incoming service: <a href="http://webworkerdaily.com/2009/06/19/google-voice-to-offer-phone-and-messaging-services/">Google Voice</a> (s goog) (which now lets you use <a href="http://jkontherun.com/2009/10/27/google-voice-porting-numbers-no-but-voicemail-yes/">some of its features with your existing number</a>),  <a href="http://webworkerdaily.com/2009/08/07/3jam-an-alternative-to-google-voice/">3jam</a>, and <a href="http://webworkerdaily.com/2009/08/27/grasshopper-a-business-oriented-virtual-phone-system/">Grasshopper</a> (which is now <a href="http://mixergy.com/siamak-taghaddos-interview/">reportedly profitable</a>.)</p>
<p>This time, let&#8217;s look at a business phone system that provides both incoming and outgoing service, plus actual phones. The folks at <a href="http://www.ringcentral.com/">RingCentral</a> have kindly set me up with one of their packages, the <a href="http://www.ringcentral.com/office/how-it-works.html?open=1">RingCentral Office</a>. They also offer <a href="http://www.ringcentral.com/features/how-it-works.html">RingCentral Online</a>, an inbound service similar to those listed above, but we&#8217;ll focus on the Office package for simplicity.<!--more--></p>
<p><strong>Options</strong></p>
<p>RingCentral Office has <a href="http://www.ringcentral.com/office/plansandpricing.html">three pricing levels</a>, ranging from a one-line, 10-extension plan for $49.99 per month to an 8-line, unlimited extension plan for $179.99 per month. Each plan comes with various combinations of toll-free and local numbers, as well as toll-free or local dedicated fax numbers. You can also <a href="http://www.ringcentral.com/office/phone-system-faq.html#transferCurrentNumber"> port</a> your existing local or toll-free numbers to RingCentral.</p>
<p>All plans are advertised as having &#8220;unlimited minutes,&#8221; but (as is apparently the norm among VoIP providers) &#8220;unlimited&#8221; actually means 5,000 minutes per month; if you go over that, you&#8217;ll be charged 3.9 cents/minute. That works out to roughly 2.5 hours of talking per day. Are you and your colleagues on the phone that much? At my company, we aren&#8217;t, but some folks might need to be aware of this limit.</p>
<p><strong>What You Get</strong></p>
<p>RingCentral Office includes all of the <a href="http://www.ringcentral.com/office/phone-system-features.html">features</a> that have become standard for Internet phone services. They offer numbers in the U.S., Canada and the UK.</p>
<p><a href="http://webworkerdaily.wordpress.com/files/2009/10/spa942-200x160.jpg"><img class="alignright size-full wp-image-21816" title="SPA942-200x160" src="http://webworkerdaily.wordpress.com/files/2009/10/spa942-200x160.jpg" alt="SPA942-200x160" width="200" height="160" /></a>RingCentral offers two types of phones. The phone RingCentral provided to me is a Linksys (now owned by Cisco (s csco)) <a href="http://www.cisco.com/en/US/products/ps10039/index.html">SPA942</a>. At first glance, it looks much like a modern business phone. But instead of plugging it into a phone jack, one connects it to the Internet using a standard RJ-45 network cable. If you only have one Internet connection, you can plug the phone into your internet connection, and then plug other devices into the phone. I was pleased with the phone. It&#8217;s relatively easy to operate, but strangely, it doesn&#8217;t support a headset, something I&#8217;ve gotten quite used to.</p>
<p>If you would prefer to use your existing phone equipment, RingCentral also offers an ATA adapter which connects the Internet to regular phones. Since most people aren&#8217;t technically-minded enough to want to fiddle with ATAs or configuration of phones,  RingCentral ships their equipment  pre-configured. All I had to do was plug in the power and the ethernet cable, and the phone was online and ready to use. RingCentral tells me that they provide their phones at or below wholesale cost; a little research confirmed that their equipment prices are quite low.</p>
<p><a href="http://webworkerdaily.wordpress.com/files/2009/10/softphone.jpg"><img class="alignleft size-medium wp-image-21817" title="softphone" src="http://webworkerdaily.wordpress.com/files/2009/10/softphone.jpg?w=170" alt="softphone" width="170" height="300" /></a>When you or your colleagues are out of the office, you can use the web site and Windows- (s msft) or Mac-based (s aapl) <a href="http://www.ringcentral.com/features/real-time-control/overview.html">softphone application</a> to send, receive and manage calls and messages. One of the unusual features of the softphone app is the ability to view incoming calls and reply with a short message like &#8220;I&#8217;ll call you back in 10 minutes&#8221; without actually answering the phone call. There&#8217;s also integration with Outlook&#8217;s contact list.</p>
<p>For iPhone users, there&#8217;s a native application that provides easy access to voicemail (separate from the iPhone&#8217;s built-in voicemail) and faxes. You can also use the iPhone app to make calls showing the Caller ID from your business line &#8212; without displaying your iPhone&#8217;s telephone number. Similar native applications are being developed for other platforms; I gather that the BlackBerry (s rimm) is next on RingCentral&#8217;s list. I didn&#8217;t test RingCentral&#8217;s software, but I&#8217;ve gotten positive feedback from others who&#8217;ve used it.</p>
<p><strong>Ordering</strong></p>
<p>When ordering, you&#8217;ll be asked to specify the plan you want, the number of lines needed, as well as the number of local and toll-free numbers. You can create a plan that meets your specific needs, and you can change plans at will, since you don&#8217;t need to sign a contract. If you return the phones, the return will be subject to a restocking fee.</p>
<p>RingCentral boasts that its services can be priced and purchased directly from its web site without needing to call (although it does offer ordering by phone). While web ordering is certainly possible, I found the website to be less than clear in explaining the differences between the various plans and options. RingCentral tells me that a redesigned site is on the way.</p>
<p><strong>Quality</strong></p>
<p>Of course, in a business environment, call quality is key. In my tests, I (and the people I talked to) agreed that our conversations were clear, loud, and with none of the delay that sometimes plagues services like Google Voice. RingCentral tells me that the service is SIP-based, but that they&#8217;ve done significant signal processing so that anyone with a DSL, cable or faster Internet connection should hear excellent sound quality. Dialup connections aren&#8217;t recommended, for obvious reasons.</p>
<p><strong>Reliability</strong></p>
<p>RingCentral has been around for several years, but only started offering the Office product in early 2009. According to the company, it is now providing its Office service to over 3,000 organizations of various sizes, including some of over 50 users, with the four-line option is the most popular. They have multiple levels of redundancy and backups, but of course, if your local Internet connection or power goes out, you&#8217;ll be unable to use RingCentral, or any other Internet-based phone system.</p>
<p>If you are in the market for a virtual PBX system that provides phone hardware with incoming and outgoing service, you&#8217;ll want to look at a number of options, including <a href="http://www.digitalbusinessphonesystem.com/">Accessline Digital Business Phone System</a>,  <a href="http://www.hostedipbx.com/52088">FreedomIQ Hosted PBX</a>, and <a href="http://www.phone.com/products/business-phone/">Phone.com Business Phone</a>, Whatever you choose, RingCentral Office is certainly a strong competitor.</p>
<p><em>Do you use RingCentral?</em></p>
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<title><![CDATA[IamVoip is phone service done right]]></title>
<link>http://callfree.wordpress.com/2009/10/15/iamvoip-phone-service/</link>
<pubDate>Thu, 15 Oct 2009 08:08:36 +0000</pubDate>
<dc:creator>chmel</dc:creator>
<guid>http://callfree.wordpress.com/2009/10/15/iamvoip-phone-service/</guid>
<description><![CDATA[By using the latest Internet Phone technology, IamVoip gives you crystal-clear calling much more eff]]></description>
<content:encoded><![CDATA[<div class='snap_preview'><p style="text-align:justify;">By using the latest Internet Phone technology, <a href="http://iamvoip.com" target="_blank"><strong>IamVoip</strong></a> gives you</p>
<div class="mceTemp" style="text-align:justify;"><img src="http://callfree.wordpress.com/files/2009/01/294.jpg" alt="iamvoip" title="294" width="213" height="159" class="alignleft size-full wp-image-316" />
</div>
<p style="text-align:justify;">crystal-clear calling much more efficiently than traditional carriers. We pass the savings along to you! IamVoip is phone service done right. We are the people&#8217;s phone service &#8212; you&#8217;re free to talk with no restrictions for one simple, low monthly fee.</p>
<h2><span style="color:#000080;"><strong>That will Iamvoip give you?</strong></span></h2>
<h3><span style="text-decoration:underline;"><span style="color:#800000;">Big Savings</span></span></h3>
<p style="text-align:justify;">Save money. Pay less and get more! It&#8217;s that simple and straight forward. With IamVoip you can cut your phone bill in half while upgrading to unlimited calling and loads of included features. Giving you more for less. The concept is so good, we almost feel guilty.</p>
<h3><span style="text-decoration:underline;"><span style="color:#800000;"><strong>Unlimited Calling</strong></span></span></h3>
<p style="text-align:justify;">IamVoip is all-inclusive, unlimited calling for one low monthly flat fee. Call and talk as much as you want anywhere in the U.S., Canada, and Puerto Rico. That means no more overage charges! Your one low monthly fee gives you peace of mind. You&#8217;ll be pleased as pie for making such a smart move.</p>
<h3><span style="color:#800000;"><strong>Save on International Calls</strong></span></h3>
<p style="text-align:justify;">Call landlines across the globe for just a few cents a minute with IamVoip. We&#8217;ve negotiated the best International Rates for you. As a premiere provider, you never have to worry about the line dropping on your conference call to China. Our service is reliable and our quality is exceptional. Add in super low International Rates and you&#8217;ve got a true IamVoip value.</p>
<h3><span style="color:#800000;"><span style="text-decoration:underline;"><strong>Both IamVoip Home and Business Service includes:</strong></span></span></h3>
<p>• Unlimited Calling to the US, Canada &#38; Puerto Rico</p>
<p>• All-Inclusive Features</p>
<p>• Most Reliable Service</p>
<p>• Super Low International Rates</p>
<p>• Free Softphone &#8211; turn your PC into a phone</p>
<p>• Advanced Voicemail</p>
<p>• Huge Savings</p>
<p>• No Term Commitments</p>
<p>• Leading Customer Support</p>
<p>• Business Class Service</p>
<p>• Exceptional Call Quality</p>
<p align="center"><!-- AddThis Bookmark Button BEGIN --></p>
<p><a title="Bookmark using any bookmark manager!" href="http://www.addthis.com/bookmark.php" target="_blank"><img src="http://s9.addthis.com/button1-bm.gif" border="0" alt="AddThis Social Bookmark Button" width="125" height="16" /></a><a title="Subscribe using any feed reader!" href="http://www.addthis.com/feed.php?pub=hmel&#38;h1=http%3A%2F%2Fbestcalling.wordpress.com&#38;t1="><img src="http://s9.addthis.com/button1-rss.gif" border="0" alt="AddThis Feed Button" width="125" height="16" /></a><a href="http://taf.socialtwist.com:80/taf/widget-wordpress.jsp?id=0000000001&#38;noT=true" target="_blank"> <img style="cursor:pointer;border:0;margin:0;padding:0;" src="http://images.socialtwist.com/0000000001/button.png" alt="SocialTwist Tell-a-Friend" /></a></p>
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<title><![CDATA[VoIP Softphone with SIP Download]]></title>
<link>http://octopusip.wordpress.com/2009/09/23/voip-softphone-with-sip-download/</link>
<pubDate>Wed, 23 Sep 2009 14:33:14 +0000</pubDate>
<dc:creator>octopusip</dc:creator>
<guid>http://octopusip.wordpress.com/2009/09/23/voip-softphone-with-sip-download/</guid>
<description><![CDATA[Create your corporate PBX calling network with unlimited on-net communication.  Octopus SIP includes]]></description>
<content:encoded><![CDATA[<div class='snap_preview'><p>Create your corporate PBX calling network with unlimited on-net communication.  Octopus SIP includes: VoIP, Video, IM and Presence.</p>
<p>If you would like to set up a soft client for your PC, Mac or Linux, download a softphone here.  <a title="SIP softphone download" href="http://www.octopusip.com/softphone">http://www.octopusip.com/softphone</a></p>
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<title><![CDATA[PenPhone - Pen Drive VoIP]]></title>
<link>http://blasterphone.wordpress.com/2009/09/09/penphone-pen-drive-voip/</link>
<pubDate>Wed, 09 Sep 2009 16:23:24 +0000</pubDate>
<dc:creator>blasterphone</dc:creator>
<guid>http://blasterphone.wordpress.com/2009/09/09/penphone-pen-drive-voip/</guid>
<description><![CDATA[Descricao: O PenPhone da Stracta é um pendrive VoIP com memória de 1GB para armazenamento de arquivo]]></description>
<content:encoded><![CDATA[<div class='snap_preview'><p style="text-align:center;"><img class="aligncenter size-full wp-image-235" title="PenPhone" src="http://blasterphone.wordpress.com/files/2009/09/pen100_1.jpg" alt="PenPhone" width="400" height="378" /></p>
<p style="text-align:left;"><strong>Descricao:</strong></p>
<p style="text-align:left;">O PenPhone da Stracta é um pendrive VoIP com memória de 1GB para armazenamento de arquivos.</p>
<p>Sua tecnologia VoIP possui a função de auto-run, que roda automaticamente o softphone Stracta armazenado na memória, que permite utilizá-lo com outras operadoras VoIP que utilizam o protocolo SIP sem a necessidade de instalação desses softwares no PC.</p>
<p>As informações de usuário e de conta são armazenadas para maior facilidade ao usuário final, além de desconectar e fechar automaticamente sem afetar o sistema operacional.</p>
<p style="text-align:left;"><strong>PenPhone:</strong></p>
<div id="tabcontent_example1_PenPhone">
<ul>
<li>Memória de 1GB para armazenar arquivos;</li>
<li>Função auto-run;</li>
<li>Softphone embutido com informações de usuário;</li>
<li>Desconecta e fecha automaticamente sem afetar o sistema operacional do PC;</li>
<li>Possui fone de ouvido com microfone;</li>
<li>Cancelamento de eco;</li>
<li>Alimentação feita pela porta USB;</li>
<li>LED indicador de alimentação USB;</li>
<li>Gerenciamento de níveis de usuário autoritário e super seguro;</li>
<li>Driver e placa de som embutida;</li>
</ul>
</div>
<div id="tabcontent_example1_PenPhone"><strong>Softphone:</strong></div>
<div>
<ul>
<li>Compatível com qualquer operadora compatível com o protocolo SIP;</li>
<li>Interface intuitiva e simples de usar;</li>
<li>Modos de exibição: completo e compacto;</li>
<li>Auto-atender;</li>
<li>Auto-ocupado (DND);</li>
<li>Flash;</li>
<li>Filtro de privacidade;</li>
<li>Catálogo de endereços;</li>
<li>Histórico de ligações;</li>
<li>Navegador;</li>
<li>Painel de configurações;</li>
<li>Ajustes de volume;</li>
<li>Atualização automática;</li>
<li>Customizável;</li>
<li>Compatível com Windows 98/2000/XP/Vista;</li>
</ul>
</div>
<div><strong>Stracta:</strong> <a href="http://www.stracta.com.br" target="_blank">http://www.stracta.com.br</a></div>
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<title><![CDATA[SMEs on the Move Choose Tpad Telephony Solutions that Keep Pace with the World Marketplace]]></title>
<link>http://tpadcom.wordpress.com/2009/09/01/smes-on-the-move-choose-tpad-telephony-solutions-that-keep-pace-with-the-world-marketplace/</link>
<pubDate>Tue, 01 Sep 2009 16:04:49 +0000</pubDate>
<dc:creator>tpadcom</dc:creator>
<guid>http://tpadcom.wordpress.com/2009/09/01/smes-on-the-move-choose-tpad-telephony-solutions-that-keep-pace-with-the-world-marketplace/</guid>
<description><![CDATA[Using Tpad’s flexible mobile VoIP services makes connecting to customers and staff easy at home and ]]></description>
<content:encoded><![CDATA[<div class='snap_preview'><p><em><strong>Using Tpad’s flexible mobile VoIP services makes connecting to customers and staff easy at home and abroad </strong></em></p>
<p>Technology has opened new avenues of opportunity as well as created new challenges, the first being simply to keep abreast of the innovations and deciding which will work for your company. Tpad understands the importance crystal-clear communications to the progress and profits of a business. As a telephony provider for <a title="Provider of Business Telephone Systems and Solutions" href="http://www.tpad.com">mobile VoIP</a> (Voice over Internet Protocol), Tpad ensures that small business enterprises have more options in the ways they communicate with their customers as well as members of their organization in many different locations.</p>
<p><span style='text-align:center; display: block;'><object width='425' height='350'><param name='movie' value='http://www.youtube.com/v/_d-sXHFJk9I&#038;rel=1&#038;fs=1&#038;showsearch=0&#038;hd=0' /><param name='allowfullscreen' value='true' /><param name='wmode' value='transparent' /><embed src='http://www.youtube.com/v/_d-sXHFJk9I&#038;rel=1&#038;fs=1&#038;showsearch=0&#038;hd=0' type='application/x-shockwave-flash' allowfullscreen='true' width='425' height='350' wmode='transparent'></embed></object></span></p>
<p>System flexibility and operational costs are two genuine concerns for every company, no matter whether they are a group of entrepreneurs in collaboration or an established business with several employees. As more companies employ individuals from remote locations the need for international VoIP and mobile Wi-Fi has focused attention on Tpad’s innovative approach.</p>
<p>Tpad has designed several packages that can be customized to the communication needs of growing companies throughout the world. One service that has been eagerly received by small to medium sized enterprises is the ultra-flexible <a title="Hosted IP VoIP PBX Business Solution" href="http://www.tpad.com">IP PBX system</a>, which enables them to reduce overhead costs while increasing their competitive edge.</p>
<p>Using the most advanced VoIP technology, Tpad is focused on providing businesses with uncomplicated telephony solutions that are on par or surpass the level of communication quality offered by Vonage and Packet8.</p>
<p>Commenting on the need for business to take a second look at Voice over Internet Protocol technology, Simon Jones, Sales Director of Tpad said:</p>
<p>“VoIP technology has evolved rapidly over the past three years to include an extensive array of benefits and features that many companies can use to move their business forward. Tpad has developed these economical and user-friendly communication solutions to attract and advance a company’s goals.”</p>
<p>Many customers of the VoIP services offered by Tpad turn to this communication solution for exactly these reasons. Tpad is aware that client care and responsiveness to the needs of the marketplace are just as important as state-of-the-art facilities and equipment.</p>
<p>“Companies have specific business goals and unique characters.” said Jones. “With the need for increased productivity rising, we keep the timeline between the decision to use Tpad’s telephony to installation and use as short as possible. Rather than dedicate an extensive amount of time for installation and training, companies who select Tpad are able to focus their attention of developing and reinforcing their brand.”</p>
<p>Not only at the beginning or during the installation process is client care a valuable resource, but also on a day-to-day basis, each of the account advisors are highly qualified, respectful of your time and priorities. As a company that offers communication services, the Tpad company takes your business goals as seriously as you do; from initial contact to growth through the various stages of your enterprise.</p>
<div id="attachment_44" class="wp-caption alignnone" style="width: 460px"><a href="http://www.tpad.com"><img class="size-full wp-image-44" title="Free_WiFi_Mobile_VoIP_Calls_with_Tpad" src="http://tpadcom.wordpress.com/files/2009/09/free_wifi_mobile_voip_calls_with_tpad.jpg" alt="Free Mobile WiFi Calls using Tpad IP PBX Telephone Systems" width="450" height="163" /></a><p class="wp-caption-text">Free Mobile WiFi Calls using Tpad IP PBX Telephone Systems</p></div>
<p>Tpad as a provider of global telephone communication solutions that proves that quality can be affordable with the satisfaction of customer’s preferences as the motivation. Companies can contact a Tpad representative with their requirements and a communication system can be developed to suit their budget as well as company style, by using the online customer enquiry form at: http://www.tpad.com/business/ or by telephone: +44 (0) 845 122 1746.</p>
<p>About Tpad (www.tpad.com):<br />
Tpad, the world&#8217;s most flexible communications company, offers next-generation <a title="Free Business Telephone Quote and Advice" href="http://www.tpad.com">telephone systems</a> for consumers and businesses. Tpad&#8217;s new telephone systems make it easier and cheaper for people and businesses to stay in touch using any device, on any network, anytime, anywhere. The ever-expanding global IP telephony company is based in the UK and has offices in the UAE. Tpad’s telephone systems are fully compatible with any SIP or VoIP telephone device; softphones (Xlite, ZoIPer or SJPhone), ATAs and IP phones (Linksys, Snom, Aastra, Yealink and Grandstream) as well as Wi-Fi mobile phones (Nokia E and N series).</p>
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<title><![CDATA[3CXPhone 4 - Neues VoIP-Softphone im iPhone-Look]]></title>
<link>http://blog.ebertlang.com/2009/08/26/3cxphone-4-neues-voip-softphone-im-iphone-look/</link>
<pubDate>Wed, 26 Aug 2009 14:53:34 +0000</pubDate>
<dc:creator>andreasschroeder</dc:creator>
<guid>http://blog.ebertlang.com/2009/08/26/3cxphone-4-neues-voip-softphone-im-iphone-look/</guid>
<description><![CDATA[3CX, Anbieter der führenden softwarebasierten IP-Telefonanlage für Microsoft Windows hat soeben das ]]></description>
<content:encoded><![CDATA[<div class='snap_preview'><p><a href="http://www.telefonie-via-ip.de" target="_blank"><img class="alignright size-full wp-image-870" style="margin:10px;" title="3CXPhone4" src="http://ebertlang.wordpress.com/files/2009/08/3cxphone41.jpg" alt="3CXPhone4" width="120" height="222" />3CX</a>, Anbieter der führenden softwarebasierten IP-Telefonanlage für Microsoft Windows hat soeben das eigene kostenlose VoIP-Softphone in der Version 4Beta vorgestellt.</p>
<p>Der Anwendung wurde eine komplett neue Oberfläche verpaßt und die Zusammenarbeit mit diversen Headsets wurde noch ein wenig konfortabler gestaltet.</p>
<p>Weiterführende Informationen zu 3CXPhone 4Beta und den kostenlosen Download finden Sie <a href="http://www.3cx.com/blog/releases/3cxphone-4-voip-phone/" target="_blank">hier</a>.</p>
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<title><![CDATA[InWise Softphone]]></title>
<link>http://blasterphone.wordpress.com/2009/07/22/inwise-softphone/</link>
<pubDate>Wed, 22 Jul 2009 16:21:43 +0000</pubDate>
<dc:creator>blasterphone</dc:creator>
<guid>http://blasterphone.wordpress.com/2009/07/22/inwise-softphone/</guid>
<description><![CDATA[Poderosa ferramenta de comunicação &#8211; baseada na tecnologia VoIP &#8211; projetada para que pro]]></description>
<content:encoded><![CDATA[<div class='snap_preview'><p>Poderosa ferramenta de comunicação &#8211; baseada na tecnologia VoIP &#8211; projetada para que provedores de serviço possam oferecer a seus usuários uma solução 100% customizada, fácil de usar, extensível e com excelente qualidade de áudio.</p>
<p>6 canais de ligação, Viva-voz, Conferência, Transferência, Gerenciamento de chamadas, Segurança de acesso, QoS, Plano de discagem, Provisionamento estático e dinâmico, Gravação de chamadas, Secretária eletrônica, Integração à WEB, RSS, Navegador, Portal personalizado, Auto-atender, Logon interativo, Auto-ocupado (DND), Filtro de privacidade, Ajuda on-line visual, Redirecionamento de chamadas, Flip de notificação, sons de alerta inteligentes, e muito mais.</p>
<p>Requisitos mínimos:</p>
<p>. Windows 2000, XP, Server 2003, Vista ou Server 2008<br />
. Internet Explorer 5.5 ou superior<br />
. 128Mb RAM ou superior<br />
. Dispositivos de áudio (microfone e alto-falante)<br />
. Conta de operadora VoIP compatível com SIP</p>
<p>Experimente por 30 dias: <a title="InWise" href="http://www.inwise.com.br" target="_blank">www.inwise.com.br</a></p>
<p style="text-align:center;"><img class="aligncenter size-full wp-image-225" title="InWise" src="http://blasterphone.wordpress.com/files/2009/07/01.gif" alt="InWise" width="510" height="755" /></p>
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<title><![CDATA[Virtual Office and working from anywhere]]></title>
<link>http://blog.corneredge.com/2009/07/14/virtual-office-and-working-from-anywhere/</link>
<pubDate>Tue, 14 Jul 2009 15:08:31 +0000</pubDate>
<dc:creator>Russ</dc:creator>
<guid>http://blog.corneredge.com/2009/07/14/virtual-office-and-working-from-anywhere/</guid>
<description><![CDATA[I&#8217;m happy to say I can now officially work from anywhere. Its a great feeling, and I am really]]></description>
<content:encoded><![CDATA[<div class='snap_preview'><p>I&#8217;m happy to say I can now officially work from anywhere.  Its a great feeling, and I am really enjoying this beautiful weather.  Can you get out and do that efficiently today?</p>
<p>I can truly:</p>
<ul>
<li>Answer all calls on my office phone &#8211; via my software phone on my laptop.</li>
<li>Make all calls with my office caller id with my softphone &#8211; caller id says I&#8217;m in the office to customers, so what if there are birds in the background.</li>
<li>Access all my data on the virtual office system, outlook anywhere, &#38; external sites via the internet</li>
<li>Enjoy this beautiful weather!</li>
<li>Have the freedom to sit down and work ANYWHERE with my verizon air card &#38; laptop.</li>
</ul>
<p>Can you work from anywhere?  Call us today for more information how you can free yourself from the confines of a traditional office environment.  You deserve this level of efficiency and ease of technology access.  We can help you drive your business ahead of the curve.  This is easy, and its time you took advantage of it.</p>
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<title><![CDATA[CONFIGURATION GUIDE FOR EXPRESS TALK SOFTPHONE]]></title>
<link>http://jojean.wordpress.com/2009/07/12/configuration-guide-for-express-talk-softphone/</link>
<pubDate>Sat, 11 Jul 2009 19:29:58 +0000</pubDate>
<dc:creator>jojean</dc:creator>
<guid>http://jojean.wordpress.com/2009/07/12/configuration-guide-for-express-talk-softphone/</guid>
<description><![CDATA[This is the express talk soft phone. This is very easy to use. First of course, you need to install ]]></description>
<content:encoded><![CDATA[<div class='snap_preview'><p>This is the express talk soft phone. This is very easy to use. First of course, you need to install this on your computer. When you do have this on your computer, you can start putting all the parameters in order for you to start calling anywhere you want. The first thing you do is to click on the  button which will be found on the upper left button. </p>
<p>You will then see the word . Just click on it, for you to see the</p>
<p>This is the figure of the option field. You click on the  button so that you can put all the parameters.</p>
<p>Click on the  for you to see the , next step is by clicking on the  button.</p>
<p>you can start making calls anywhere you want.</p>
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<title><![CDATA[CONFIGURATION GUIDE FOR X-LITE SOFTPHONE]]></title>
<link>http://jojean.wordpress.com/2009/07/12/configuration-guide-for-x-lite-softphone/</link>
<pubDate>Sat, 11 Jul 2009 19:21:40 +0000</pubDate>
<dc:creator>jojean</dc:creator>
<guid>http://jojean.wordpress.com/2009/07/12/configuration-guide-for-x-lite-softphone/</guid>
<description><![CDATA[This is the X-lite softphone for SIP account. if you already have your username/number and password,]]></description>
<content:encoded><![CDATA[<div class='snap_preview'><p>This is the X-lite softphone for SIP account. if you already have your username/number and password, you can start  registering it on X-lite softphone. In order for you to call your friends and family both local and international call.</p>
<p>Here, is the step by step procedure on how to fill out the parameters:</p>
<p>First, you can see the 3 buttons at the upper center portion of the X-lite softphone, the left button represents the  button, the center one is the  button, and the third one is the  button. For filling out the parameters, you can click on the  button for you to find the  option.</p>
<p>After clicking on the  option, the SIP account page will appear, if you see that there is an existing account on it, you can remove it by clicking on the  button.</p>
<p>When there is no account exists on the page, simply click on the  button, then next page will appear. It is the . You can then start putting all the parameters required for your SIP account. Then after putting all the parameter at the account section, just click on the  button.</p>
<p>And the last option is by clicking the  button. See the STUN server option? Click the  to put the STUN server. </p>
<p>And then, click on the  button, followed by the  button. You will see that there’s already account. simply click on the  button below. Then wait for a couple of seconds for your account to be registered.</p>
<p>note: don&#8217;t forget to ask the domain and stun server to your voip provider.</p>
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<title><![CDATA[Open/Free Softphone Clients (VoIP)]]></title>
<link>http://kikuelo.wordpress.com/2009/07/03/openfree-softphone-clients-voip/</link>
<pubDate>Fri, 03 Jul 2009 08:33:22 +0000</pubDate>
<dc:creator>enramos.com</dc:creator>
<guid>http://kikuelo.wordpress.com/2009/07/03/openfree-softphone-clients-voip/</guid>
<description><![CDATA[Siempre que se habla de VoIP aparece el conocido Skype pero desde mi punto de vista es que existen u]]></description>
<content:encoded><![CDATA[Siempre que se habla de VoIP aparece el conocido Skype pero desde mi punto de vista es que existen u]]></content:encoded>
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<title><![CDATA[Is Your Phone System Prepared For Growth?]]></title>
<link>http://louissokol.wordpress.com/2009/05/13/is-your-phone-system-prepared-for-growth/</link>
<pubDate>Wed, 13 May 2009 15:26:30 +0000</pubDate>
<dc:creator>Louis Sokol</dc:creator>
<guid>http://louissokol.wordpress.com/2009/05/13/is-your-phone-system-prepared-for-growth/</guid>
<description><![CDATA[Most businesses start out small and grow larger as they become successful. Along the way their focus]]></description>
<content:encoded><![CDATA[<div class='snap_preview'><p>Most businesses start out small and grow larger as they become successful. Along the way their focus varies from growth to quality depending upon their business cycles, industry trends and general economic conditions. As they grow they change how they use their computers and networks; shouldn’t they pay the same attention to their phone systems?</p>
<p>Small traditional phone systems were hardware dependent. The features were basically built into the handsets on the desktop and the key system unit (KSU) in the back room. As the company grew, more KSU extension boxes were added to the back wall to supply the needed capacity for phone lines and extensions. The system worked but it was expensive and it limited the ability of the business to rapidly change phone details and priorities that the company needed. After a few years of using a KSU system it could become difficult to find the hardware necessary to implement what was needed for a growth cycle.</p>
<p>Modern VOIP phone systems on the other hand are built for rapid growth without obsoleting your old equipment as fast as the KSU systems seemed to do. VOIP systems are software driven and can be frequently updated to maintain their winning edge of new technology and firmware updates. Need a dozen new handsets? No problem, just deploy them, register the new IP phones with the IP-PBX phone server and set them up with names and extension numbers. Easy, quick, and no trips to the dreaded back room where the network and phone monster lives with boxes, racks and cables.</p>
<p>This is a crucial factor in comparing ROI for the new VOIP phone systems against the much older KSU style or even hybrid style phone systems. VOIP systems will have a much longer useful life and maintain their technological edge because they can be fully reprogrammed and updated at any time without new hardware expenses. A business can add more concurrent phone line capability and more extensions without buying any new equipment except perhaps additional handsets as needed. That too can be avoided by the use of softphones, programs that are installed on the desktop screen and look like a cell phone that you click on with a mouse to make it function. Add a headset and a softphone runs exactly like a desktop handset without spending the money for the hardware. Softphones can also be used to create a telephone extension out of a laptop computer that is as mobile as your sales and technical support workforce on the road.</p>
<p>The most important factor for a successful business to grow properly is to accomplish it with a plan. That plan should be checked by a competent phone vendor so that you can see where your company is now, but also where you project to be in six months, a year and in five years. Do you have the right phone system to scale up without throwing the entire technology away? Will your phone system be malleable enough to grow with you at minimal expense without forcing your company to be limited by inadequate phone system capabilities? Will your company be able to add features and derive benefits from growth in your phone system because a competent phone vendor is there to explain and implement them right away? Can you gain a competitive advantage because your phone system metrics and Call Data Reports teach how to best use the phone system to have happier customers when they call into your company?</p>
<p>Ask for your free phone system audit from Select Phone Solutions by calling 281-501-6464.</p>
<p align="center"><strong>“Productivity Through Technology”</strong></p>
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<title><![CDATA[Tpad Redefines Voice over Internet Protocol Technology to Reduce Small Business Communication Costs]]></title>
<link>http://tpadcom.wordpress.com/2009/05/13/tpad-redefines-voice-over-internet-protocol-technology-to-reduce-small-business-communication-costs/</link>
<pubDate>Wed, 13 May 2009 14:48:44 +0000</pubDate>
<dc:creator>tpadcom</dc:creator>
<guid>http://tpadcom.wordpress.com/2009/05/13/tpad-redefines-voice-over-internet-protocol-technology-to-reduce-small-business-communication-costs/</guid>
<description><![CDATA[You are focused on bottom line and Tpad’s superior VoIP communication service plans are designed to ]]></description>
<content:encoded><![CDATA[<div class='snap_preview'><p>You are focused on bottom line and Tpad’s superior VoIP communication service plans are designed to save you money and deliver state-of-the-performance.</p>
<p>During the course of a business day for any given company, there could be hundreds of telephone conversations take place: using traditional PBX telephony services this can mean a considerable amount of expense from your operating budget. However, as many small businesses are discovering, there is a better way to support their vital communication nees by using the VoIP services provided by the Tpad. With support plans tailored to the requirements of the company, a small business owner can realize significant cost savings without sacrificing reliable performance.</p>
<div id="attachment_36" class="wp-caption alignnone" style="width: 260px"><a href="http://www.tpad.com/business"><img class="size-full wp-image-36" title="Tpad Provider of Business Class Hosted and Managed Telephone Systems" src="http://tpadcom.wordpress.com/files/2009/05/tpad-provider-of-business-class-hosted-and-managed-telephone-systems2.jpg" alt="Tpad Provider of Business Class Hosted and Managed Telephone Systems" width="250" height="250" /></a><p class="wp-caption-text">Tpad Provider of Business Class Hosted and Managed Telephone Systems</p></div>
<p>Providing the top level of support required to deliver cutting edge telephony services can only be accomplished by a team of professionals who monitor the system around the clock. Growing companies need immediate access to information and timely responses to queries about their communications system, particularly during the period of migration from PBX to <a title="Business Class Internet Telephony Solutions" href="http://www.tpad.com">Business VoIP</a>.</p>
<p>Tpad has over 10 years of experience as a global telephony service provider: our success is the result of the commitment of our expertly trained and seasoned Technical and Customer Care Team headquartered in the United Kingdom. The current financial tension in the marketplace has placed new emphasis on the importance of not only reducing costs, but also having the communication tools a company needs to remain competitive in the market place, with the flexibility to adjust to fluctuating conditions.</p>
<p>Tpad provides companies with a diverse array of communication tools and resources that are designed to support customer relations management. Tpad’s Sales Director, Simon Jones recently stated: “We recognize that companies only exist because of their customers: our primary motivation for every service we provide is to ensure that every company has the ability to provide customer care that exceeds their expectations.”</p>
<p>Flexibility to adjust to changing conditions is one of the key to business growth. The technology behind Business VoIP is straightforward and easy to implement and utilize without loss of productivity. Companies can make the transition confidently: the system for international or local clients include all of the traditional call features such as call forwarding, contact book, hunt groups and voicemail plus the ability to use IP (<a title="Compatible with IP SIP VoIP Phones" href="http://www.tpad.com">Linksys, Snom, Grandstream, and Aastra</a>) or analogue phones, call blocking and voicemail or fax to email.</p>
<p>Tpad’s scalable service packages provide freedom for companies from otherwise more expensive, outdated communication platforms allowing them to utilize financial resources more efficiently. As your company grows, so will your communication requirements and Tpad is capable to deliver the reliable service you need to meet future customer demands. For external, intra-and inter-office communications VoIP technology services from Tpad bring increased gains to your financial bottom line. To review how your company can profit by using Tpad’s communication solution, telephone our client management support team at: +44 (0) 845 122 1746 or complete our customer enquiry form online at: http://www.tpad.com/business/ for a <a title="Free Business Telephone Quote and Advice" href="http://www.tpad.com/business">free telephone quote</a> and expert advice.</p>
<p>About Tpad (http://www.tpad.com):<br />
Tpad, the world&#8217;s most flexible communications company, offers next-generation <a title="Free Business Telephone Quote and Advice" href="http://www.tpad.com/business">telephone systems</a> for consumers and businesses. Tpad&#8217;s new telephone systems make it easier and cheaper for people and businesses to stay in touch using any device, on any network, anytime, anywhere. The ever-expanding global IP telephony company is based in the UK and has offices in the UAE.</p>
<div class="wp-caption alignnone" style="width: 460px"><a href="http://www.tpad.com/business"><img class="size-full wp-image-28" title="tpad_leaderboard_768x90" src="http://tpadcom.wordpress.com/files/2009/05/tpad_leaderboard_768x90.jpg" alt="Tpad - Global ITSP VoIP Provider - Free Telephone Quote and Advice" width="450" height="55" /></a><p class="wp-caption-text">Tpad - Global ITSP VoIP Provider - Free Telephone Quote and Advice</p></div>
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<title><![CDATA[Voip Worldwide - Residential Call Plans]]></title>
<link>http://wifiphones.wordpress.com/2009/05/03/voip-worldwide-residential-call-plans/</link>
<pubDate>Sun, 03 May 2009 06:07:36 +0000</pubDate>
<dc:creator>voipworldwide</dc:creator>
<guid>http://wifiphones.wordpress.com/2009/05/03/voip-worldwide-residential-call-plans/</guid>
<description><![CDATA[Voip Worldwide &#8211; Residential Call Plans View more presentations from Ryza Kyllery.]]></description>
<content:encoded><![CDATA[<div class='snap_preview'><div style="width:425px;text-align:left;" id="__ss_1228056"><a href="http://www.slideshare.net/voipworldwide/voip-worldwide-residential-call-plans?type=powerpoint" title="Voip Worldwide - Residential Call Plans">Voip Worldwide &#8211; Residential Call Plans</a>
<div style="font-size:11px;font-family:tahoma,arial;height:26px;padding-top:2px;">View more <a href="http://www.slideshare.net/">presentations</a> from <a href="http://www.slideshare.net/voipworldwide">Ryza Kyllery</a>.</div>
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<title><![CDATA[Tpad Business VoIP reaches out to struggling SMEs in the UK]]></title>
<link>http://tpadcom.wordpress.com/2009/04/28/tpad-business-voip-reaches-out-to-struggling-smes-in-the-uk/</link>
<pubDate>Tue, 28 Apr 2009 10:12:34 +0000</pubDate>
<dc:creator>tpadcom</dc:creator>
<guid>http://tpadcom.wordpress.com/2009/04/28/tpad-business-voip-reaches-out-to-struggling-smes-in-the-uk/</guid>
<description><![CDATA[Global phone network Tpad is offering small to medium businesses the opportunity to cut down on comm]]></description>
<content:encoded><![CDATA[<div class='snap_preview'><p>Global phone network Tpad is offering small to medium businesses the opportunity to cut down on communication costs to relieve financial pressures during the economic downturn.</p>
<p>As many businesses are experiencing increased constraints on company spending, expenses such as communication networks are likely to be under review. The importance of quality over quantity may lose focus.</p>
<p>Using next generation technology, Tpad are offering a solution that serves both requirements while remaining financially viable. The company&#8217;s VoIP (Voice over Internet Protocol) <a title="Business Class Internet Telephony Solutions" href="http://www.tpad.com">telephony solution</a> allows customers to bypass expensive telephone lines without reducing quality as calls are routed over an internet connection.</p>
<p>&#8220;This is the ideal solution for any small to medium business wanting to cut down on their communications costs during the current economic situation.  Our business class telephony solution has been specially designed to allow you to drastically reduce costs while developing your professional image&#8221; said Steve Smart, CEO of Tpad.</p>
<p>Designed to make improving businesses easy Tpad solutions replace everything a local telephone service would provide, while saving businesses hundreds if not thousands of pounds per year.</p>
<p>In addition the service includes many innovative features, such as call forwarding, auto-attendant, voicemail, hunt groups &#8211; that help any business get more out of their phones &#8211; for no additional cost.</p>
<div class="wp-caption alignnone" style="width: 438px"><a href="http://www.tpad.com"><img title="Tpad - Provider of Business Class Telephone Systems" src="http://i80.photobucket.com/albums/j192/tpad-com/Tpad-HostedandManagedIPPBXSolutions.jpg" alt="Tpad, UK Provider of Business Telephone Solutions" width="428" height="267" /></a><p class="wp-caption-text">Tpad, UK Provider of Business Telephone Solutions</p></div>
<p>Instead of locking businesses down the Lancashire-based company have future-proof ideas that span continents, allowing a small business to reach out to even more potential customers – making it easier and cheaper for staff to stay in touch using any device, on any network, anytime, anywhere.</p>
<p>Tpad (http://www.tpad.com) is totally scalable and fully flexible allowing any business to benefit as they grow. Furthermore, Tpad&#8217;s next generation telephony devices such as <a title="Compatible with IP SIP VoIP Phones" href="http://www.tpad.com">IP phones</a> (Linksys, Snom, and Grandstream), PC softphones (Xlite, SJphone and ZoIPer), ATAs and Wi-Fi mobiles (Nokia E and N Series), offers big business features at lower business costs.</p>
<p>To benefit small businesses with big ambitions, one of the main benefits of <a title="IP PBX Business VoIP Solution" href="http://www.tpad.com/business">business VoIP</a> is that all calls to office extensions are always free, no matter where they are in the world. Tpad lines retain the highest standards in call quality, presenting global freedom to growing trades.</p>
<p>The leading VoIP provider is also savvy to the recent advances in working practices such as allowing certain staff members to work remotely from home. The service allows them to retain their personal extension number when out of the office, ensuring increased productivity and staff morale.</p>
<p>About Tpad (http://www.tpad.com):<br />
The ever-expanding global IP telephony company was founded in 2006 and has since developed into a leading provider of residential, mobile and business VoIP phone services. Its offices are based in Burnley and currently employ over 50 staff from telecom engineers to support agents.</p>
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<title><![CDATA[Small and Medium Enterprises Gain Vital Communication Support with Tpad’s Global Innovative Telephony Systems]]></title>
<link>http://tpadcom.wordpress.com/2009/04/24/tpad_business_class_telephone_system/</link>
<pubDate>Fri, 24 Apr 2009 15:27:24 +0000</pubDate>
<dc:creator>tpadcom</dc:creator>
<guid>http://tpadcom.wordpress.com/2009/04/24/tpad_business_class_telephone_system/</guid>
<description><![CDATA[Tpad.com is focused on providing superior telephony services that utilize state-of-the-art communica]]></description>
<content:encoded><![CDATA[<div class='snap_preview'><p><em><strong>Tpad.com is focused on providing superior telephony services that utilize state-of-the-art communications technology.</strong></em></p>
<p>The focus of the Tpad Global Phone Network is to provide small businesses with cutting edge <a title="Business Class Internet Telephony Solutions" href="http://www.tpad.com">telephony services</a> that reach beyond the capability of traditional PBX systems at reduced costs. Tpad is dedicated to filling the demand for a communications system that can easily manage the growing need for around the clock, instant access and response to information. It has been proven that companies that migrate to Voice over Internet Protocol (VoIP) technology can realize a cost savings of nearly 50% compared to the same level of usage with a traditional PBX system.</p>
<p>While the various means of communication continues to evolve and expand, so does the need to be able to deliver the message efficiently and cost effectively. The global events that are re-shaping the commercial playing field are definitely challenging: companies that want to continue to prosper are taking a proactive approach to managing their communications systems and turning to Tpad for solutions.</p>
<div class="wp-caption alignnone" style="width: 440px"><a href="http://www.tpad.com"><img title="Tpad - Telephony Solutions for UK Small Businesses" src="http://i80.photobucket.com/albums/j192/tpad-com/Tpad-HostedandManagedIPPBXSoluti-1.jpg" alt="Tpad Business Class Telephone Solutions" width="430" height="176" /></a><p class="wp-caption-text">Tpad Business Class Telephone Solutions</p></div>
<p>The motivation for the shift to alternative <a title="IP PBX Business VoIP Solutions" href="http://www.tpad.com/business">business communications systems</a> that include both mobile and Internet telephony technology is simple: to provide greater flexibility in the method of being accessible to customers and being responsive to their needs. For residential clients throughout the United Kingdom and the world, it broadens their communication potential, providing alternative means to tailor a system that accommodates their lifestyle. The source of the cost savings that companies gain is based on more than just reduced rates. Superior call quality in addition to on-demand, online support from a responsive client services management team ensures that your time, as well as your budget, receives the attention and respect they deserve.</p>
<p>The business communication systems for the small and medium enterprises (SMEs) today must be flexible enough to encompass a variety to applications from local calling to international as well as providing networking capabilities for branch offices and a travelling or telecommuting staff. Tpad’s services are not only affordable but they are scalable to suit any level of usage required, whether the company is an entrepreneurial venture or an international corporation.</p>
<p>Tpad keeps a watchful eye on your telephony system while providing you stress-free services that encourage an active dialogue with everyone regardless of where on the global they are physically located. Monitoring the system for international or local clients include all of the traditional call features such as forwarding, contact book, conference bridge and voicemail plus the ability to use IP phones (Linksys, Snom, Aastra or Grandstream) or analogue phones (via Linksys ATA), call blocking and voicemail to email.</p>
<p>Now with Tpad’s scalable service packages SMEs that require outstanding and reliable telephony services no longer need to allocate additional resources to accomplish their communication goals. Utilizing Tpad’s global phone network supports the short- and long-term business objectives for the world’s dynamic commercial environment.</p>
<p>To customize your company’s communication solution, you can telephone our client management support team at: 0845 1221746 or complete our customer enquiry form online at: http://www.tpad.com/business/ for a <a title="Free Telephone Quote and Advice" href="http://www.tpad.com/business">free telephone quote</a> and specialised advice.</p>
<p>About Tpad (http://www.tpad.com):<br />
Tpad, the world&#8217;s most flexible communications company, offers next-generation telephony solutions for consumers and businesses. Tpad&#8217;s new telephony services make it easier and cheaper for people to stay in touch using any device, on any network, anytime, anywhere. The ever-expanding global IP telephony company is based in the UK.</p>
<p><strong>How to Make Free VoIP / SIP Calls with Tpad using a VoIP Device (Softphone / ATA / IP Phone / WiFi Mobile):</strong></p>
<p><span style='text-align:center; display: block;'><object width='425' height='350'><param name='movie' value='http://www.youtube.com/v/ljAoYtGufRI&#038;rel=1&#038;fs=1&#038;showsearch=0&#038;hd=0' /><param name='allowfullscreen' value='true' /><param name='wmode' value='transparent' /><embed src='http://www.youtube.com/v/ljAoYtGufRI&#038;rel=1&#038;fs=1&#038;showsearch=0&#038;hd=0' type='application/x-shockwave-flash' allowfullscreen='true' width='425' height='350' wmode='transparent'></embed></object></span></p>
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<title><![CDATA[Connecting to Your Office Phone System From Anywhere]]></title>
<link>http://louissokol.wordpress.com/2009/04/16/connecting-to-your-office-phone-system-from-anywhere/</link>
<pubDate>Thu, 16 Apr 2009 13:39:12 +0000</pubDate>
<dc:creator>Louis Sokol</dc:creator>
<guid>http://louissokol.wordpress.com/2009/04/16/connecting-to-your-office-phone-system-from-anywhere/</guid>
<description><![CDATA[An assumption that most business people make about phone systems is that they only work with phone h]]></description>
<content:encoded><![CDATA[<div class='snap_preview'><p class="MsoNormal"><!--[if gte mso 9]&#62;  Normal 0   false false false        MicrosoftInternetExplorer4  &#60;![endif]--><!--[if gte mso 9]&#62;   &#60;![endif]--> <span style="font-family:Arial;">An assumption that most business people make about phone systems is that they only work with phone handsets installed on the desktops at their office location. This is because they were trained on old world technology, meaning pre-VOIP digital systems. New 21<sup>st</sup> century technology has changed everything in what can be accomplished for your business.</span></p>
<p class="MsoNormal"><span style="font-family:Arial;"> </span></p>
<p class="MsoNormal"><span style="font-family:Arial;">While it is true that most people will prefer to have a typical phone handset sitting on their desk because that is what they are used to, it doesn’t mean that new ideas about virtual phones can’t be considered. One of the great technological advances in VOIP phone systems is the “softphone” which is a software program that performs just as a hardware handset but exists entirely on your computer monitor.</span></p>
<p class="MsoNormal"><span style="font-family:Arial;"> </span></p>
<p class="MsoNormal"><span style="font-family:Arial;">The softphone program is installed on each computer that needs access to the VOIP IP-PBX. It can be placed on a desktop to replace the hardware handset or it can be loaded on a laptop computer as well. With either method a wired or wireless microphone and speakers are used to speak and hear the phone conversation. A wireless connection can be either a typical Plantronics-type headset or a Bluetooth style headset that is very popular today.</span></p>
<p class="MsoNormal"><span style="font-family:Arial;"> </span></p>
<p class="MsoNormal"><span style="font-family:Arial;">The installed softphone looks like a cell phone mounted in the middle of your computer screen. You use your mouse cursor to click on the parts of the phone just like you press the buttons on your actual cell phone. It is extremely simple to learn and to use effectively. The softphone gives you the same capability that the hardware handset does, perhaps even more!</span></p>
<p class="MsoNormal"><span style="font-family:Arial;"> </span></p>
<p class="MsoNormal"><span style="font-family:Arial;">Many hardware IP phones have an integrated LCD screen that displays information about the phone calls. A softphone can show more information and associated programs such as a “Heads Up Display” or HUD complement the softphone and complete the incredibly useful utility package on your screen. More on the HUD program in a future article…</span></p>
<p class="MsoNormal"><span style="font-family:Arial;"> </span></p>
<p class="MsoNormal"><span style="font-family:Arial;">Once installed, the softphone looks for the IP-PBX computer running your office phone system anytime it is connected to your own Local Area Network at your office or via the Internet. This happens at your home, at a clients office, at a Starbucks or any other hot spot where you can go online. The softphone connects to the IP-PBX as an extension of your phone system and has all the same capabilities as if you were sitting at a desk in the office. Voicemail, dialing directories, day/night/holiday mode, etc. (Shhhhh, it even works from the golf course if you have an “aircard” to provide Internet access from anywhere in your providers service area).</span></p>
<p class="MsoNormal"><span style="font-family:Arial;"> </span></p>
<p class="MsoNormal"><span style="font-family:Arial;">Some businesses totally replace the hardware handsets with softphones to save money, others do it for convenience and mobility. Think of an insurance adjuster or a sales person out on the road most of the business day. The softphone provides connectivity to the office phone system to a degree never seen before. They are also easier to upgrade than a hardware handset on your desktop. New uses for virtual softphones are being evolved every day. Talk to your VOIP phone vendor and see how they can improve your employee’s connectivity.</span></p>
<p class="MsoNormal"><span style="font-family:Arial;"> </span></p>
<p class="MsoNormal"><span style="font-family:Arial;">Ask for your free phone system audit from Select Phone Solutions by calling 281-501-6464.</span></p>
<p class="MsoNormal"><span style="font-family:Arial;"> </span></p>
<p class="MsoNormal" style="text-align:center;" align="center"><strong><span style="font-family:Arial;">“Productivity Through Technology”</span></strong></p>
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<title><![CDATA[SpliceCom Telephone Systems]]></title>
<link>http://stevekane.wordpress.com/2009/03/22/splicecom-telephone-systems/</link>
<pubDate>Sun, 22 Mar 2009 10:49:30 +0000</pubDate>
<dc:creator>stevekane</dc:creator>
<guid>http://stevekane.wordpress.com/2009/03/22/splicecom-telephone-systems/</guid>
<description><![CDATA[SpliceCom, the IP convergence company whose award winning telephone system the maximiser Unified Com]]></description>
<content:encoded><![CDATA[<div class='snap_preview'><p><a href="http://www.enabling-comms.co.uk/splicecom/splicecom.html" target="_blank">SpliceCom</a><span style="color:#000080;">, the </span><a href="http://www.enabling-comms.co.uk/telephone-systems.html" target="_blank">IP convergence</a><span style="color:#000080;"> company whose award winning </span><a href="http://www.enabling-comms.co.uk/telephone-systems.html" target="_blank">telephone system</a><span style="color:#000080;"> the maximiser </span><a href="http://www.enabling-comms.co.uk/telephone-systems.html" target="_blank">Unified Communications</a><span style="color:#000080;"> platform combines voice, video, IP TV and web enabled IT applications at the desktop, today announced that it had extended its solution set for Operators.</span></p>
<p><span style="color:#000080;"><span style="color:#000080;">Operator mode the Favourite icons reflect identical information to the </span><a href="http://www.enabling-comms.co.uk/splicecom/splicecom-pcs60-pcs50.html" target="_blank">PCS 60 Operators Console</a><span style="color:#000080;">; On Call information, Call Forwarding destination, DND status, Missed Call and New Message count. The PCS 560 displays more information per user, whilst the </span><a href="http://www.enabling-comms.co.uk/splicecom/splicecom-pcs570.html" target="_blank">Splicecom PCS 570</a><span style="color:#000080;"> displays more users on a single screen. This makes the </span><a href="http://www.enabling-comms.co.uk/splicecom/splicecom-pcs560.html" target="_blank">SpliceCom PCS 560</a><span style="color:#000080;"> and </span><a href="http://www.enabling-comms.co.uk/splicecom/splicecom-pcs570.html" target="_blank">PCS 570</a><span style="color:#000080;"> Operators Terminals the ideal choice for Small Office requirements and as back-up Operators position.</span></span></p>
<p><span style="color:#000080;">An optional 2nd window for Favourites </span><a href="http://www.enabling-comms.co.uk/splicecom/splicecom.html" target="_blank">SpliceCom’s</a><span style="color:#000080;"> multi-purpose feature which combines </span><a href="http://www.enabling-comms.co.uk/telephone-systems.html" target="_blank">Presence/Busy Lamp Field, Speed Dial/Direct Station Select, Line Appearance, Call Pickup</a><span style="color:#000080;"> and Visual Status Information within a single icon per user or Department. This flexible facility allows a second dedicated screen to be used for Operators within larger organisations. The Favourites area on the left of the main PCS 60 window can be re-sized, or closed all together to allow more/less/all Favourite icons to appear on the 2nd screen.</span></p>
<p><span style="color:#000080;"><span style="color:#000080;">To assist with the delivery of front-of-house excellence </span><a href="http://www.enabling-comms.co.uk/splicecom/splicecom-pcs60-pcs50.html" target="_blank">SpliceCom PCS 60</a><span style="color:#000080;"> Operators Console has been specifically designed to elevate business productivity and enhance the overall company image. This application for Microsoft Windows and Apple Mac OS X platforms offers the following features;</span></span></p>
<p><span style="color:#000080;">Visual Status Indication per Favourite now also includes; </span></p>
<p><a href="http://www.enabling-comms.co.uk/telephone-systems.html" target="_blank">Call Forwarding</a><span style="color:#000080;"> information </span></p>
<p><a href="http://www.enabling-comms.co.uk/telephone-systems.html" target="_blank">Do Not Disturb</a><span style="color:#000080;"> enabled/ Not Logged In </span></p>
<p><a href="http://www.enabling-comms.co.uk/telephone-systems.html" target="_blank">New Message</a><span style="color:#000080;"> and </span><a href="http://www.enabling-comms.co.uk/telephone-systems.html" target="_blank">Missed Call</a><span style="color:#000080;"> counters</span></p>
<p><span style="color:#000080;">A </span><a href="http://www.enabling-comms.co.uk/telephone-systems.html" target="_blank">Speed Dial</a><span style="color:#000080;"> Detail facility allows the amount of information shown on each Favourite icon to be expanded to show the number that Users have forwarded their calls to and present the New Message &#38; Missed Call </span></p>
<p><span style="color:#000080;">Operators can now generate and send email messages to Users directly from the </span><a href="http://www.enabling-comms.co.uk/splicecom/splicecom-pcs60-pcs50.html" target="_blank">PCS 60</a><span style="color:#000080;"> Operators Console. </span></p>
<p><span style="color:#000080;">The </span><a href="http://www.enabling-comms.co.uk/telephone-systems.html" target="_blank">Operator</a><span style="color:#000080;"> can change employees’ Do Not Disturb and Forwarding options. </span></p>
<p><span style="color:#000080;">Operators can also view a User’s Forwarding, Do Not Disturb and On Call To information when selecting that User through a Directory search. </span></p>
<p><a href="http://www.enabling-comms.co.uk/splicecom/splicecom-pcs60-pcs50.html" target="_blank">SpliceCom PCS 60</a><span style="color:#000080;"> Operators Console can be used to partner any of the company’s </span><a href="http://www.enabling-comms.co.uk/splicecom/splicecom.html" target="_blank">PCS Desktop Telephones</a><span style="color:#000080;">, or existing analogue phones. The PCS 60 Operators Console can be deployed in single screen or dual screen modes and can also be used with a </span><a href="http://www.enabling-comms.co.uk/telephone-systems.html" target="_blank">USB</a><span style="color:#000080;"> or </span><a href="http://www.enabling-comms.co.uk/telephone-systems.html" target="_blank">Bluetooth</a><span style="color:#000080;">, handset/headset as an </span><a href="http://www.enabling-comms.co.uk/telephone-systems.html" target="_blank">IP Softphone</a><span style="color:#000080;">. Additionaly, the PCS 60 Operators Console can be deployed with a touch-screen monitor to deliver direct operator control.</span></p>
<p><span style="color:#000080;">In addition to the PCS Operators Console, </span><a href="http://www.enabling-comms.co.uk/splicecom/splicecom.html" target="_blank">SpliceCom</a><span style="color:#000080;"> have extended Operator facilities to their </span><a href="http://www.enabling-comms.co.uk/splicecom/splicecom-pcs560.html" target="_blank">PCS 560</a><span style="color:#000080;"> &#38; </span><a href="http://www.enabling-comms.co.uk/splicecom/splicecom-pcs570.html" target="_blank">PCS 570</a><a href="http://www.enabling-comms.co.uk/telephone-systems.html" target="_blank"> IP Phones</a><span style="color:#000080;">. Combining looks, intelligence and desirability in equal measure, the world’s slimmest desktop IP phones provide easy access to the benefits delivered by maximiser, SpliceCom’s range of innovative and award- winning Unified Communications platforms. Ultra sleek in styling, PCS 560 &#38; </span><a href="http://www.enabling-comms.co.uk/splicecom/splicecom-pcs570.html" target="_blank">SpliceCom PCS570</a><span style="color:#000080;"> have both been designed to look great from any angle including the back, which makes them ideal when commanding a front-of- house position. Utilising a totally sealed enclosure with not a screw in sight, </span><a href="http://www.enabling-comms.co.uk/telephone-systems.html" target="_blank">SpliceCom</a><span style="color:#000080;"> have focused on delivering the same ease-of-use associated with mobile phones to Operators and Receptionists. A large, full colour graphics display, eighteen (PCS 570) or nine (PCS 560), intuitive, multi-functional, context sensitive keys, bold, instantly recognisable icons and in the case of the PCS 570, direct connectivity for a USB keyboard combine to deliver a rewarding Operator experience.</span></p>
<p><span style="color:#000080;">In Business Centre or Multi-Tenancy scenarios, where a Receptionist or Operator has to handle calls on behalf of multiple businesses, SpliceCom’s PCS 60 Operators Console and PCS 560/570 Operators Terminals deliver a global view of all companies allowing calls to still be efficiently answered. Who is calling, and which company is being called, can be clearly identified, allowing each call to be answered in an appropriate and business like manner. The </span><a href="http://www.enabling-comms.co.uk/splicecom/splicecom-pcs560.html" target="_blank">PCS 60</a><span style="color:#000080;"> Operators Console also allows a different script to be pushed to the PC screen, depending on which company is being rung. This enables the Business Centre to deliver an even higher level of customer service to each client on a truly individual basis.</span></p>
<p><span style="color:#000066;">In line with our commitment to enable telephony and associated applications to be deployed totally independent of underlying infrastructure, computer operating systems, handset type and geography, the PCS 60 Operators Console provides the Operator with a great deal of choice, states Hayman. It can be deployed as an </span><a href="http://www.enabling-comms.co.uk/telephone-systems.html" target="_blank"><span style="color:#000066;">IP softphone</span></a><span style="color:#000066;">, or as a Phone Partner application with IP hardphones or analogue handsets with or without headsets and can be run on a Windows or Mac OS X platforms. The </span><a href="http://www.enabling-comms.co.uk/splicecom/splicecom-pcs560.html" target="_blank"><span style="color:#000066;">SpliceCom PCS560</span></a><span style="color:#000066;"> and PCS 570 Operators Terminals deliver similar functionality for those who prefer the more traditional approach to the Operator’s role. maximiser’s architecture allows the operator function to be centralised, or, where the requirement is for multiple sites and/or operators, a single operator or groups of operators can be dedicated to a site, or can handle calls on behalf of multiple sites. The whole approach to Operators on maximiser is so flexible that for Emergencies, Business Continuity and small companies with a mobile workforce the PCS 60 Operators Console can even be used in conjunction with a mobile phone should the need arise, concludes Hayman.</span><a href="http://www.enabling-comms.co.uk/splicecom/splicecom.html" target="_blank"><span style="color:#000066;">SpliceCom’s</span></a><span style="color:#000066;"> Director of Marketing &#38; Product Management. First impressions last forever and you only get one chance to make a good first impression. Telephone system Operators and Receptionists are generally the first people your prospective customers speak to when they contact your company. More personal than a call centre and still more acceptable than Interactive Voice Response, auto-attendant or voicemail, professional and efficient call handling helps to deliver the image of a well run and efficient company at all times.</span></p>
<p>&#8220;In today’s business world image is so much more than just important, it’s essential,&#8221; says Robin Hayman,</p>
<p><span style="color:#000080;"><strong>See our full range of </strong></span><a href="http://www.enabling-comms.co.uk/splicecom/splicecom.html" target="_blank">SpliceCom</a><a href="http://www.enabling-comms.co.uk/telephone-systems.html" target="_blank"> telephone systems</a><span style="color:#000080;"><strong> at </strong></span><a href="http://www.enabling-comms.co.uk/" target="_blank">Enabling Communications</a></p>
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