Blogs about: Sspa
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Yes, Support CAN Sell: Lessons from the B2C World
I’m preparing for tomorrow’s webcast with LivePerson, “Live Chat: The Good, The Bad & The Ugly,” and we are going to talk about something we’ve never tackled on an SS… more →
Ragsdale’s Eye on Service
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wrote 2 months ago: … more →
Paradise Datacom 7RU Rack Mountable Solid State Power Amplifier
wrote 1 year ago: Paradise Datacom 7RU Rack Mountable SSPAs represent the industry’s highest power density and most re … more →
Agilis AAV 980 5W C-Band VSAT Outdoor Transceiver
wrote 2 years ago: Agilis AAV 980 5 Watt C-Band Transceiver. Tx Frequency 5.850 to 6.425 GHz, Rx Frequency 3.625 … more →
Paradise Datacom Mini Compact Outdoor SSPA
wrote 2 years ago: The Paradise Datacom Mini Compact Outdoor Solid State Power Amplifier (SSPA) is built for extreme en … more →
Xicom XTRS-400X-B1 X-Band SSPA with Block Upconverter
wrote 3 years ago: The Xicom XTRS-400X-B1 is a highly efficient rackmountable solid state power amplifier (SSPA) design … more →
Xicom XTS-40X-B1 40W X-Band Block Upconverter (BUC)
wrote 3 years ago: The Xicom XTS-40X-B1 High Power Solid State Block Upconverters (BUC) are a series of compact fully i … more →
VertexRSI X-Band Solid State Power Amplifiers (SSPA)
wrote 3 years ago: The VertexRSI X-Band SSPAs incorporate a modular architecture that includes the RF modules, power su … more →
VertexRSI C-Band Solid State Power Amplifiers (SSPA)
wrote 3 years ago: The VertexRSI C-Band SSPAs incorporate a modular architecture that includes the RF modules, power su … more →
VertexRSI QuadMod™ SSPA Systems for C, X and Ku-Band
wrote 3 years ago: The VertexRSI QuadMod SSPAs are completely modular RF amplifier systems that offer output powers of … more →
VertexRSI ModuMAX™ SSPAs for C, Ku and X-Band
wrote 3 years ago: The VertexRSI ModuMAX™ SSPAs are completely modular solid-state power amplifier systems for wo … more →
Our New Base Sneak Peek
wrote 3 years ago: Hey guys. Here is a Sneak Peek of our New Base. The Server is still unknown. Until then…Waddle … more →
Yes, Support CAN Sell: Lessons from the B2C World
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wrote 3 years ago: I’m preparing for tomorrow’s webcast with LivePerson, “Live Chat: The Good, The Ba … more →
Fifteen Factors that Affect First Call Resolution (FCR) in Tech Support
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wrote 3 years ago: There are three distinct areas that have the greatest impact on customer satisfaction for technology … more →
Everybody asks: How to calculate self-service success?
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wrote 3 years ago: I have written a lot about the decline of self-service success, based on SSPA benchmark data, and on … more →
SSPA Celebrates 20th Anniversary: Twenty ways the SSPA has changed our industry
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wrote 3 years ago: January 2009 represents the twentieth anniversary for the Service and Support Professionals Associat … more →
Announcing the Fall 2009 Recognized Innovator Award Categories
wrote 3 years ago: Fall 2009 AFSMI, SSPA, TPSA Recognized Innovator Awards I am happy to announce the categories for th … more →
TSW Day 2 Recap: Technology Spending Trends
wrote 4 years ago: Today is the final day of Technology Services World (TSW) Santa Clara. I’m amazed at the huge … more →
HP: Monitor External Conversations about Your Products
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wrote 4 years ago: Tara Bunch, VP of Global Customer Support Operations, Imaging and Printing Group, HP, gave a keynote … more →
The Importance of First Call Resolution(FCR) in Tech Support
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wrote 4 years ago: As the Founder & VP of Services Research for the Service & Support Professionals Association … more →
