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Blogs about: Starbucks Experience

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The Stars'n'Bucks

Christensen Amanda wrote 6 months ago: The Starbucks experience tickles me. Have you ever noted how people enter and exit a Starbucks? In o … more →

Tags: june 2009, great treasure, lukeward, hot or cold, Smell The Roses, best disciples, lucky patrons

Losing the "star" and giving up the "bucks"1 comment

Ujwal Arkalgud wrote 7 months ago: Starbucks is one of my favourite places to go hangout, hold meetings, read or just chill. However, o … more →

Tags: marketing commentary, Ujwal Arkalgud, Starbucks brand, Starbucks strategy, perception of value, price wars

Starbucks Experience6 comments

Kai™ wrote 8 months ago: Bakit ang Pinoy mahilig sa kape dahil ba kailangan lagi kang Gising? Bakit kailangan pang bumili ng … more →

Tags: starbucks, Coffee, Coffee experience

Joseph Heller's ghost visits Starbucks3 comments

micah solomon wrote 1 year ago: Has Howard Schultz, CEO of Starbucks, ever read Catch-22? It seems pretty likely. What seems less li … more →

Tags: Branding, Business, Customer experience, Customer Service, How Starbucks Saved My Life, Howard, Howard Schultz, humanize it, Marketing

Q2 Earnings and the Continuing Path Forward

Howard wrote 1 year ago: Today, we reported financial results for our fiscal second quarter and provided financial targets fo … more →

Commitment to our Core and our Customer’s Experience

Howard wrote 1 year ago: Yesterday, we pre-announced our preliminary second quarter results and our revised earnings per shar … more →

Together Let's Make This A Better Earth

Howard wrote 1 year ago: I encourage you to join us in a great cause by using your Starbucks card–we’ll donate 5- … more →

Pick of The Week, Starbucks+iTunes

Howard wrote 1 year ago: Wanted to pass this along to you as a tax-day bright spot: Starbucks & iTunes Bring Complimentar … more →

Tags: customer, Innovation, Transformation., iTunes, starbucks

Splash Stick Is A Metaphor

Howard wrote 1 year ago: Filed under Transformation Agenda #13: Thank you for the truly remarkable achievements last week! It … more →

Tags: Innovation, Transformation.

Customer Training Night?

Howard wrote 1 year ago: Over at Starbucks Gossip –an outstanding site (although I take exception with their tagline) t … more →

Tags: customer, Transformation.

Announcing Pike Place Roast

Howard wrote 1 year ago: Next week we will experience one of the most significant moments in the history of our company. Afte … more →

Tags: Innovation, Passion, Training, Transformation.

Keep The Tips

Howard wrote 1 year ago: Official company release on tipping to address mischaricterization in media: Recent litigation has r … more →

Tags: customer, Transformation.

Listening

Howard wrote 1 year ago: At the annual shareholder’s meeting last week we announced an initiative to listen to you bett … more →

Tags: customer, Innovation, Third Place, Transformation.

March 19 Annual Shareholders Meeting1 comment

Howard wrote 1 year ago: Eleven weeks ago, I made a personal commitment to every one of our customers and partners (employees … more →

Tags: Restructure, Innovation, Passion, customer, Transformation.

Reflections Returning from Italy

Howard wrote 1 year ago: As I write you this note, I’m flying back to Seattle with a small group of Starbucks partners after … more →

As we embark on Espresso Excellence Training

Howard wrote 1 year ago: Aged Sumatra … that’s what I’m drinking as I write you this note. Hands down, it’s my favorite coffe … more →

Tags: Training

The Commoditization of the Starbucks Experience

Howard wrote 1 year ago: This internal memo went to Jim Donald and copied Anne Saunders; Dave Pace; Dorothy Kim; Gerry Lopez; … more →

Tags: Passion, Transformation.

What I Know to Be True

Howard wrote 1 year ago: As I sit down to write this note (6:30 a.m. Sunday morning) I am enjoying a spectacular cup of Sumat … more →

Tags: Innovation, Passion, Third Place, customer

Re-Experiencing Starbucks20 comments

Becky Carroll wrote 1 year ago:  Special Project: Jay Ehret of The Marketing Spot and Becky Carroll of Customers Rock! Howard Schult … more →

Tags: Customer Service, Customer experience, Customer Strategy, Customer Loyalty, Marketing, Starbucks Project, Howard Schultz, Jay Ehret, starbucks


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