Tags » Talktalk

Is it because i is trans?

Apparently not, is the short answer. Yesterday, i noted, somewhat indignantly, that i appear to be on the block list of internet service provider, TalkTalk. 1,277 more words

You could not make it up!!!

Those who follow what i get up to in the real world will be aware that i have tended to eschew the online clicktivism a bit of late in favour of trying to get a few things changed. 204 more words

'Read my mind' - using analytics to improve customer experience

Posted by Matthew Vallance

There has been a lot of hype around Big Data and its implication for customer engagement. At the same time, more and more organisations are realising the need to go beyond mere storage of data, and focus on analysis which transforms it into actionable insights. 446 more words

Customer Service