Blogs about: The Internal Consultant
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How to get unconnected
Aspects of social media have led to a further blurring of the lines between work and weekend activities, or what some might describe as work-life balance. This ‘blurring’ concerns not just the use an… more →
Ian Wooler
How to get unconnected
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wrote 1 month ago: Aspects of social media have led to a further blurring of the lines between work and weekend activit … more →
Good service – it’s no mystery. Give yourself a call!
wrote 1 month ago: Ever thought about becoming a mystery shopper? A quick search on the web will reveal many opportuni … more →
How to learn from mistakes
wrote 1 month ago: Few would argue with the thought that it is important to learn from mistakes, and some would go furt … more →
Thinking of organising an event? Wake up and smell the coffee!
wrote 1 month ago: Organising a conference, workshop, training course or large meeting takes time and effort. In the r … more →
How the assistance of peers can change behaviour (with a little help from your friends)
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wrote 2 months ago: Organisations often approach ‘change’ by introducing a new method of working or by implementing a ne … more →
The importance of knowing how to better understand and influence your stakeholders
wrote 3 months ago: The ability to understand and influence stakeholders is an important skill that knowledge and inform … more →
The importance of asking good questions – “know what I mean?”
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wrote 4 months ago: Those responsible (roles include moderators, coordinators, team site leaders, champions, etc) for fa … more →
A ‘marketing lens’ applied to digital change in 2013
wrote 4 months ago: The end of a year and the start of a new one is a good opportunity to look back to see whether the p … more →
Danger – man pacing with ‘smart’ phone!
wrote 5 months ago: Are our personal and business lives getting ever more frantic? Are there just not enough hours in t … more →
12 ways of making decisions – on the 12th of the 12th of the 12th (or any other day)
wrote 5 months ago: On any given day we make numerous decisions. These vary in complexity and importance and each can h … more →
Knowledge and Information Professionals = Trusted Guides
wrote 5 months ago: One of the panel discussions at the Online Information Conference 2012 was about influence and leade … more →
"I am out of the office" - what does your email auto-reply say about you?
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wrote 5 months ago: Creating an ‘out of office’ message to advise people who are sending you email that you are not in t … more →
Influencing stakeholders - the importance of non-verbal communication
wrote 7 months ago: One of the training courses I run is about identifying and influencing your stakeholders. Identific … more →
The pressure to focus on the short-term
wrote 7 months ago: There were a number of articles and commentary on the web about return on investment (ROI) last week … more →
How singing can improve morale and collaboration - from ‘Postman Pat’ to ‘we can sort this out’
wrote 7 months ago: Last Thursday saw the second programme in a new series of The Choir, on BBC2. In the programme Choir … more →
How long does it take a new employee in your organisation to get up to speed?
wrote 7 months ago: The risk of knowledge loss is high on the Knowledge Management agenda of many organisations. This is … more →
How many of your virtual meetings start late?
wrote 8 months ago: The world of work is full of meetings. Many of these take place around desks; open ‘collaboration’ … more →
How famous and effective is your work team?
wrote 9 months ago: An event or activity designed to create, build or improve a team in an organisation might start with … more →
How many models does your organisation have in place for enabling core/standard activities?
wrote 9 months ago: An information and knowledge management problem common to many organisations is that they often have … more →
