Blogs about: The People Side

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Figuring Technical Stuff Out..Part 2

Before I joined Pequod Systems, I worked as a contractor for on several different contracts. Inevitably, some situation would arise in which I had to use a customer’s fax machine. (Remember thos… more →

Pequod Systems Posts

Figuring Technical Stuff Out..Part 2

Susan Ellsworth wrote 1 week ago: Before I joined Pequod Systems, I worked as a contractor for on several different contracts. Inevita … more →

Tags: activities, computing platform, Hardware, Leadership, New Geek, Software, Teamwork, activism, Creativity

Once again, Please help me welcome Dan!

Susan Ellsworth wrote 3 weeks ago: Dan Antion Normally, you see my smiling face in the upper left corner of this blog. However, my frie … more →

Tags: activities, Contacts, eMail, language, Leadership, Mail, New Geek, Potpourri, Social Customer Relationship Management

LinkedIn Customer Service: You could learn from a Toastmaster I Knew

Susan Ellsworth wrote 1 month ago: Several years ago when I was new to the Toastmasters International organization, I complained to a f … more →

Tags: activities, Leadership, Potpourri, Rant, social business platform, Toastmasters, Customer Service, Creativity, Customer experience

Patted any Birds on the head Lately?

Susan Ellsworth wrote 2 months ago: Patted any birds on the head lately? I’m not talking about the parrot or parakeet you live wit … more →

Tags: activities, language, New Geek, Potpourri, Service, Teamwork, activism, bird-patting, charles m schulz

Relax It's Only the FBI

Susan Ellsworth wrote 3 months ago: RIOT—Relax, It’s Only Toastmasters—is a friendly tagline that Aref Dajani, a good … more →

Tags: activities, Google, New Geek, Potpourri, Security, social business platform, social networking, Toastmasters, activism

Learning off the Grid

Susan Ellsworth wrote 3 months ago: Success in life usually includes learning off the grid. A Ph.D. friend of mine learned his “people s … more →

Tags: activities, language, Leadership, New Geek, Potpourri, Teamwork, Toastmasters, Customer experience, Good Will

How Embarrassing!

Susan Ellsworth wrote 4 months ago: Do you — or a friend—have a name that others just seem unwilling or unable to pronounce … more →

Tags: activities, language, Leadership, New Geek, Our Name, Potpourri, Rant, Teamwork, Toastmasters

Which comes first: the Word or the Attitude?

Susan Ellsworth wrote 4 months ago: Recently I saw Michael Hyatt’s blog about how our words impact others. How true that is. When … more →

Tags: activities, computing platform, language, Leadership, Teamwork, Toastmasters, activism, business dream, Creativity

Teamwork and Leadership are great...and how are they Rewarded?

Susan Ellsworth wrote 6 months ago:  Linda Finkle’s newsletter from the Incedo Group is the exception to my general practice of ha … more →

Tags: activities, Innovations, Leadership, New Geek, Nimble, Opportunities, Potpourri, Rant, social business platform

Beating the Social Media Bafflegab

Susan Ellsworth wrote 7 months ago: I receive newsletters from a wide variety of organizations touting themselves as experts in social m … more →

Tags: Contacts, Innovations, Knowledge Base, language, New Geek, Potpourri, Rant, Service, social business platform

Spokeo gets an "Unlike"

Susan Ellsworth wrote 8 months ago: A while back, a very good friend said “Just because some website could be built doesn’t … more →

Tags: New Geek, Potpourri, Contacts, Service, Innovations, Rant, computing platform, social networking, Spokeo

Who Really Needs Training? Part 3 of 3

Susan Ellsworth wrote 10 months ago: Several years ago, I was on a Federal technical services contract which was managed on the Federal s … more →

Tags: New Geek, Opportunities, projects, Service, Toastmasters, language, Customer Service, customer, Good Will

Who Really Needs Training? Part 2 of 3

Susan Ellsworth wrote 10 months ago: The last blog talked about how Technical Services providers (yes, that’s me) need to speak thr … more →

Tags: New Geek, Service, Toastmasters, Rant, social networking, language, twitter, messaging, facebook

Who Really Needs Training? Part I of 3

Susan Ellsworth wrote 11 months ago: One of my friends in Toastmasters is a great listener, and consequently a Senior Account Executive o … more →

Tags: New Geek, Service, Toastmasters, Rant, customer, messaging, leadership, Customer experience, commercial world

Where are YOUR Red Barons? — 1 comment

Susan Ellsworth wrote 11 months ago: The late Charles M. Schultz’s PEANUTS characters went viral with an audience of 355 million in … more →

Tags: New Geek, activities, Opportunities, Innovations, Social Customer Relationship Management, Creativity, business dream, truth to power, activism

Pequod Systems Posts: the Breast Cancer Series 2

Susan Ellsworth wrote 1 year ago: Thank you, Grant, Aref, Jon, Team Nimble, Sally, Andrew, Judy, Steve,Ruth, Steve, Dottie, Attila, Ja … more →

Tags: breast cancer, Customer Relationship Management, leads, Nimble, Potpourri, social business platform, Social Customer Relationship Management, social networking, army of women

Pequod Systems Posts: the Breast Cancer Series

Susan Ellsworth wrote 1 year ago: Thank you for your FaceBook eMail, Garick. Today’s news is that my last scheduled day of radio … more →

Tags: New Geek, Potpourri, Contacts, activities, leads, Google, Social Customer Relationship Management, social networking, social business platform

In the Meantime, and Thanks to Friends, I'm Back

Susan Ellsworth wrote 1 year ago:  Many thanks to the help of several Toastmasters friends and to the encouragement of Nimble folks, I … more →

Tags: Potpourri, CRM, Service, Innovations, Toastmasters, Social Customer Relationship Management, social networking, social business platform, Nimble

A word from a Hero

Susan Ellsworth wrote 1 year ago: Jon Ferrara, the CEO of Nimble, may not know that he is one of my corporate heroes.  (Hi, Jon!) This … more →

Tags: New Geek, CRM, Software, computing platform, Social Customer Relationship Management, social networking, social business platform, Nimble, Good Will


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