Tags » Ticket Office

The ugly face of customer service

I went into KFC the other night. We had been travelling for an eternity and still had one more train to catch. So with a 10 minute wait at Liverpool Street we called at KFC to grab some food where they do a 1 piece (of chicken) snack box for £1.99. 870 more words

Dear John Henry: Last Place Teams Should Have First Place Service

Dear John Henry:

This is my souvenir ticket stub from Tuesday night, Jon Lester’s second-to-last game in a Red Sox uniform.

I went to Fenway Park expecting no issues getting a seat to watch a last place team. 447 more words

Red Sox Schlock

The department that embraces disagreement

With seven full-time staff managing more than 25,000 active OneCards and distributing more than 100,000 event tickets a year, the Auxiliary Services Business Office (ASBO) has its hands full. 687 more words

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