Tags » Tony Hsieh

Thanks Dad: Zappos rolls out fancy new credit card-reader (with help from parent Amazon)

Despite being one of the earliest and most successful ecommerce 2.0 companies, Zappos has never really been known for its technical innovation. Service? Absolutely. Tony Hsieh’s* company redefined what consumers expect from online retailers, setting a bar that the entire industry has since been forced to clear. 807 more words


The Asshole Correlation

I decided I’m gonna become a badass hacker. I’ll grow into a shiftless blob and drink lots of Red Bull. And I’ll sit at my computer til the wee hours of the night, only getting up to pop another Hot Pocket in the microwave. 485 more words

Startup Bubble

Zappos Founder Tony Hsieh On Google, Snapchat, Burning Man And More

If Apple hadn’t already called dibs on “Think Different,” it might have made a pretty good motto for Tony Hsieh and the company he founded, Zappos. 17 more words


As mentioned before, I’m trying to end up at a wildly general, all-encompassing set of values and skills that I want to follow and possess, but to find them you have to start small. 1,100 more words

The community builders of the New Metropolis

Tony Hsieh and Scott Heiferman were talking about cities and community long before it became hip to do so. As CEO of Zappos, Hsieh built a culture that encouraged people to “collide” with each other, and after deciding it would be easier for them to do that in an urban location than in a suburban office park, he redeveloped downtown Las Vegas and moved Zappos’ headquarters there last year. 1,669 more words


Zappos on Happiness

“We asked ourselves what we wanted this company to stand for. We didn’t want to just sell shoes. I wasn’t even into shoes – but I was passionate about customer service.” … 507 more words


Fitbay’s 'social network for body types' raises $2 million

Before apparel became a $55 billion category for e-commerce, critics warned that people would never shop online because they want to try things on. Tony Hsieh and Zappos led the charge in proving them wrong by offering free returns and exchanges. 532 more words