Blogs about: Training Guides
Featured Blog
New Product, New Beta - Check out GoToTraining Beta
It is so nice to be able to share in the giving this holiday season. I’d like to tell you a bit about our newest product, GoToTraining. It is in beta now and it is free to use during the beta. S… more →
Remote Support by GoToAssist
New Product, New Beta - Check out GoToTraining Beta
Brenda Dentinger wrote 5 days ago: It is so nice to be able to share in the giving this holiday season. I’d like to tell you a bi … more →
Webinar: Leveraging Surveys to Improve Customer Retention
Brenda Dentinger wrote 2 months ago: Join us for a live Webinar to hear John Ragsdale, VP at The SSPA, share strategies for using surveys … more →
Webinar: Strategies for Developing a Highly Collaborative Support Environment
Brenda Dentinger wrote 3 months ago: This Tuesday, September 15 at 10am Pacific time, we are hosting a webinar with the SSPA on using col … more →
GoToAssist Express Training Webinar - This Week!
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Brenda Dentinger wrote 4 months ago: Get the most out of your usage of GoToAssist Express with our monthly training, scheduled for this w … more →
Innovative Tech Support with Team Collaboration Webinar
Brenda Dentinger wrote 7 months ago: Join us for an interactive Webinar on May 28 that will explore how innovative support teams are shar … more →
The Power of 30 Seconds: Best Practices for Exceptional Support
Brenda Dentinger wrote 7 months ago: I recently participated in a webinar organized by SupportIndustry.com about how to improve communica … more →
Supporting Clients with Multiple Monitors
Brenda Dentinger wrote 9 months ago: One feature I haven’t written about previously is Multiple Monitor Support. I don’t pers … more →
Launch & Purchasing Information
Brenda Dentinger wrote 10 months ago: Congratulations everyone! We’ve launched GoToAssist Express 1.0! Now you all should know I … more →
Live Product Training - Sign up now!
Brenda Dentinger wrote 11 months ago: Our training team will be hosting live, instructor-led training regularly using our GoToWebinar soft … more →
Unattended Support: Security and Best Practices — Part 3
Brenda Dentinger wrote 1 year ago: This is a 3 part series. Part 1 explained Unattended Support, Part 2 gave you step-by-step instructi … more →
Unattended Support: How to set up and use Unattended Support — Part 2
Brenda Dentinger wrote 1 year ago: This is a 3 part series. Part 1 explained Unattended Support, Part 2 in this post will take you thro … more →
Unattended Support: Work while your customers are away -- Part 1
Brenda Dentinger wrote 1 year ago: This is a 3 part series. Part 1 will explain Unattended Support, Part 2 will take you through the st … more →
Leave No Footprint vs. Faster Time into Session
Brenda Dentinger wrote 1 year ago: There are a couple of ways to set up you preferences so you can either leave no footprint on your cl … more →
System Requirements
Nat Kunes wrote 1 year ago: A few of you have posted feedback or talked in the forums asking what the system requirements are fo … more →
Is Your Mouse Trailing?
Brenda Dentinger wrote 1 year ago: I’ve seen lots of feedback from beta testers about the mouse trailing (it was bugging me too). So I’ … more →
Pricing & Product Training Webinar Schedule
Brenda Dentinger wrote 1 year ago: To learn more about GoToAssist Express pricing and features, register to attend one of the following … more →
GoToAssist Express Product Demo
Brenda Dentinger wrote 1 year ago: Here is a video of Nat Kunes, Product Manager for GoToAssist Express, doing a product demo. If you w … more →
New Drawing Tools Tips
Gayle Turner wrote 1 year ago: The new Drawing Tools feature can be found in the Tools Menu (under the last button on the right). I … more →
Is GoToAssist Express Secure?
Gayle Turner wrote 2 years ago: Definitely! You and your clients can trust GoToAssist Express because it has the same security archi … more →
