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Blogs about: Transformational Change

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Gov 2.0 again

greatemancipator wrote 2 days ago: Andrea di Maio of Gartner has hit one particular nail on the head in his blog from December 23 2009 … more →

Tags: Citizen, Customer Satisfaction, E-government, engagement, Systems thinking, Andrea Di Maio, Gov 2.0

NDL2 comments

greatemancipator wrote 2 weeks ago: NDL have produced their latest (sixth) report on ‘Integration and CRM Systems’. As one w … more →

Tags: Metrics, NI14, Customer Satisfaction, E-government, engagement, Systems thinking, NI 14, Government Connect, NDL

E-democracy1 comment

greatemancipator wrote 2 weeks ago: A long-time lurker on the W3C e-government  group, J.H.Snider, posted links to his  2001 commentary … more →

Tags: Citizen, Customer Satisfaction, E-government, engagement, e-democracy, iSolon, J.H.Snider, online deliberation, Seeta Pena Gangadharan

Governing IT

greatemancipator wrote 3 weeks ago: On the same day, 7th December 2009, that Gordon Brown launched “Putting the frontline first: s … more →

Tags: E-government, Gareth Nellis, gordon brown, Institute for Government, Make it better, Michael Hallsworth, mike brass, smarter government

Frontline first

greatemancipator wrote 3 weeks ago: Hot off the press from the Cabinet Office comes a pre-budget website. I’ve not absorbed the ma … more →

Tags: Citizen, E-government, engagement, Systems thinking, Cabinet Office, Frontline first, smarter government

Don't get carried away1 comment

greatemancipator wrote 4 weeks ago: The good news that the government has instructed the publication of the Ordnance Survey’s mapp … more →

Tags: E-government, appsi, Computing, Mapping, ordnance survey

Open strategy

greatemancipator wrote 1 month ago: So, the Conservative Party have leaked a leaked copy of the draft Government IT Strategy! I’d … more →

Tags: E-government, Systems thinking, conservative party, Core, Government IT Strategy, John Suffolk, Local CIO Council, nlpg, open data

Back to academy

greatemancipator wrote 1 month ago: Although the dissertation’s reference section now contains over 500 of them I haven’t re … more →

Tags: E-government, Citizen, engagement, hirschman, Langdon Winner, Exit, Voice and Loyalty

E-government - back in the news?

greatemancipator wrote 1 month ago: On Thursday 19 November 2009 The Guardian’s Michael Cross published a piece entitled “It … more →

Tags: E-government, engagement, Malmö, Michael Cross, the guardian, Bill McCluggage, Wlliam Heath, Ton Zilstra

A transformational conversation with state employees 1 comment

Reuven Carlyle wrote 1 month ago: Like any institution, organization or team, our state is blessed by the gracious people who make gov … more →

Tags: 2010 legislation, Accountability, Citizen Legislator, State Agencies, faculty, state employees, Systems thinking, Teachers, Techology

Jobcentre +

greatemancipator wrote 1 month ago: Hot off the press (10 November 2009) from the Department of Work and Pensions (DWP) comes ”A q … more →

Tags: Metrics, Customer Satisfaction, E-government, Citizen, engagement, Systems thinking, DWP, JobCentre Plus, Dr Alex Nunn

Reasons to be cheerful

greatemancipator wrote 1 month ago: The latest Computer Weekly (10 November 2009) pointed me to a review of a presentation at the G2010 … more →

Tags: Customer Satisfaction, E-government, Citizen, engagement, Paul Canning, WILLIAM HEATH, Martin Greenwood, #g2010

Analogues of service2 comments

greatemancipator wrote 1 month ago: The current edition of Government Computing magazine contains an interview with Kevin Carey of ATcar … more →

Tags: Customer Satisfaction, E-government, Citizen, engagement, Systems thinking, kable, Government computing, ATcare, [humaniyy]

User-centred approaches to e-government

greatemancipator wrote 2 months ago: A new document out from the OECD “Rethinking e-Government Services: User-centred Approaches … more →

Tags: Metrics, Customer Satisfaction, E-government, Citizen, engagement, Cabinet Office, channel strategy, OECD, Rethinking e-Government Services

Darwin & friends

Nancy wrote 2 months ago: It’s the 200th anniversary of Charles Darwin’s birth and the 150th anniversary of the pu … more →

Tags: Collaboration, Openness, Risks

Digital conclusion

greatemancipator wrote 2 months ago: I found out quite by accident, on Tuesday 20th October 2009 at the Local CIO Council at the Cabinet … more →

Tags: E-government, Citizen, engagement, PWC, martha lane fox, Race Online 2012

Minister for e-government?

greatemancipator wrote 2 months ago: At last we have an e-government Minister in the UK! It’s Angela Smith, not that one , who is f … more →

Tags: E-government, Angela Smith MP, Basildon, e-government minister, directgov

Will e-government be different?

greatemancipator wrote 2 months ago: Although I wanted this blog to be an opportunity to reveal discoveries in the academic literature to … more →

Tags: Metrics, Customer Satisfaction, E-government, Citizen, engagement, Kenneth Kraemer, John King, IJEGR

Dumb and Dumber

lwdewhirst wrote 2 months ago: We just can’t figure it out how, on the one hand, Barbara Ehrenreich can still, in the face of … more →

Tags: Rahm Emanuel, Politics, Marxism, poverty, barbara ehrenreich, deepak bhargava, center for community change, Scott Bullock, Journal


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