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5 Tips on Building an Epic Customer-Support Team

Matt Crowe’s Blog

When every move your company makes can be easily amplified to thousands over the social web, you need to make every interaction with your customers exceptional. 25 more words

Matt Crowe

Advertising’s Next Frontier: Retroactive Product Placement

Matt Crowe’s Blog

Universal Music Group will place ads in music videos that have already been filmed. By year’s end, the ads are expected to adjust depending on a viewer’s demographic and location. 14 more words

Matt Crowe

How PayPal’s Spinoff Could Spell a Tide Shift for the Mobile Payments Industry

Matt Crowe’s Blog

Newfound stock options and a self-governing stance could portend an acquisition or hiring spree.

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Matt Crowe

What to expect when visiting Canobie Lake Park

When traveling to Maine, my cousins wanted to go to an amusement park in Salem, New Hampshire. Being from Ohio, I think of Cedar Point when the term “amusement park” is thrown into the conversation. 316 more words

Travel

California Road Trip

Dear Collectors,

Before the cooler weather officially sets in I jetted off to California to soak up some last minute sun. I drove the famed Route 1 from LA to Napa Valley and ended up in the magnificent Redwoods. 123 more words

Travel

Travel Top 5: World's most popular honeymoon destinations

Paris may be a one of the most romantic cities in the world, not to mention the most visited, but when it comes to honeymoon destinations, it doesn’t even rate. 384 more words

Travel