Tags » Unified Communications

Avaya, HP Join Forces In UC-as-a-Service Arena

Avaya and Hewlett-Packard have inked a new five-year agreement through which HP will offer Avaya’s hosted unified communications (UC) and contact center (CC) offerings as part of its HP Helion cloud services suite. 603 more words

Your Communications System -- Taking a Holistic View

Those of you that know me well, know that I am a strange mix of computers, protocols, and ukuleles. I can get as passionate about a 2-5-1 chord progression as I can about software DSPs. 40 more words

Unified Communications

Writing Your First WebRTC Application: Part Three

Welcome to part three in my series of “Writing Your First WebRTC Application” articles. Part one described the basic components involved in a WebRTC solution and part two presented the differences between Chrome and Firefox. 1,145 more words

Unified Communications

Get Ready for Unified Communications

The sage advice, “Measure twice, cut once” has saved many a home project. It applies equally well to unified communications and collaboration (UCC) deployments. In fact, changes to a UCC implementation after the fact can cost a mind-boggling 30 to 50 times more to resolve than if found at a much earlier point in the planning phase. 255 more words


ShoreTel Mobility Pro Tips: 5 Things to Make Mobility Work Better for You

The hint is in my title: Manager of Advanced Applications. In simple terms it means that here in Europe I’m responsible for leading the sales team for Enterprise Contact Center (ECC) and Mobility. 36 more words


Surge In Mobile Workforce And Proliferation Of Smartphones Fueling Growth In Global UC Market

Connected devices such as smartphones and tablets have changed the way work is done today – in the office and beyond. An ever-expanding mobile workforce has prompted enterprises to come up with friendly BOYD policies, boosting enterprise-wide collaboration and ultimately leading to better efficiency and improved bottom line. 404 more words

Telnet Networks

Review of Microsoft's Azure Active Directory Sync tool for multi-forest / Office 365

I’m back after a short blogging haiutus.  Our organization has had the opportunity to do a full review of Beta 2 and Beta 3 synchronization tools for multi-forest directory topologies. 415 more words