Much is being written about the impact of social media on customer service, although my research into the agent desktop shows it hasn’t reached the fever pitch that many commentators would have us bel… more →
wrote 16 hours ago: Phone System Prices Vary Business owners are always interested in saving money. When it come … more →
wrote 21 hours ago: Much is being written about the impact of social media on customer service, although my research int … more →
wrote 21 hours ago: Much is being written about the impact of social media on customer service, although my research int … more →
wrote 1 day ago: Ken Landoline Summary Bullets: The cloud approach to telecom solutions is catching on like wildfire … more →
wrote 3 days ago: At its recent user conference, Interactions 2013, Interactive Intelligence (Nasdqaq: ININ) showcased … more →
wrote 3 days ago: At its recent user conference, Interactions 2013, Interactive Intelligence (Nasdqaq: ININ) showcased … more →
wrote 3 days ago: By now, you’ve likely heard plenty about unified communications (UC) and the many benefits it … more →
wrote 6 days ago: The Lync hybrid configuration option referred to as “hybrid voice” has been deprecated from Lync Onl … more →
wrote 1 week ago: Voice over IP (VoIP) is not just need of hour for most enterprises; it’s something their business de … more →
wrote 1 week ago: A recent report by Infonetics Research confirmed what we already know – now is the time to ado … more →
wrote 2 weeks ago: You can buy !Polycom SoundStation IP 6000 without Power Supply here. yes, we have “!Polycom So … more →
wrote 2 weeks ago: Whilst any business can benefit significantly from the factors mentioned in the first part of this a … more →
wrote 2 weeks ago: Solve the Telecommunications Needs of the Insurance Industry Insurance companies, insurance agents a … more →
wrote 2 weeks ago: It’s springtime, and the world around us is becoming greener. Did you know that if you are usi … more →
wrote 2 weeks ago: Schools Need the Right Telecommunications Solutions Schools, Colleges and Universities and other edu … more →
wrote 3 weeks ago: I recently attended NICE Systems’ annual user conference, this year called Interactions 2013. In dis … more →
wrote 3 weeks ago: I recently attended NICE Systems’ annual user conference, this year called Interactions 2013. In dis … more →
wrote 3 weeks ago: Finally Microsoft have released the full Exchange 2013 Deployment Guide. Exchange 2013 Deployment As … more →
wrote 3 weeks ago: About us E*Pro Technologies is a world class IT solution provider offering technology solutions and … more →