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Bad customer service can lead to a social media nightmare

By Jeremy Noble

We’ve all had those customer service experiences that really provoked us, whether it was because of horrible service at a restaurant, a faulty product or poor customer treatment.  361 more words

Social Media

Complaining with a difference.

Every nation, or pretty much every nation, is – wrongly or rightly – stereotyped by perceived national characteristics. The Germans, for example, are disciplined and ordered; Americans brash and loud; Spaniards fiery and passionate; and so on. 293 more words

Smileys