Blogs about: Unreliable Service

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The Amplification Effect: How “little things” multiply to create unhappy customers and colleagues

georgeaveling wrote 1 year ago: Some time ago, I wrote an article and coined a phrase – “The Amplification Effect. … more →

Tags: Engagement and motivation, Customer Experience, AMPLIFICATION EFFECT, Customer Satisfaction, unhappy customers

Midphase

Angel Arvello wrote 5 years ago: Seems like I’m not the only one with problems with Midphase! Below are some links to some other arti … more →

Tags: Bad Business, midphase, bad business practices, Bad Customer Service, horrible service, terrible service


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