Blogs about: Usability At Large
Featured Blog
Bank Website Usability
I like my bank, Mechanics Bank — REAL people, as opposed to Wells Fargo, from which I moved my accounts. But their online banking and bill-paying site has LOTS of problems. So they decide to do … more →
Nancy's Blog
Bank Website Usability
— 1 comment
N. wrote 3 weeks ago: I like my bank, Mechanics Bank — REAL people, as opposed to Wells Fargo, from which I moved my … more →
Random hotel thoughts at the end of a long trip
N. wrote 1 month ago: I haven’t counted, but have probably stayed at a dozen hotels or more on this trip, ranging fr … more →
The DMV: What Were They Thinking?
N. wrote 1 year ago: The DMV is almost too easy a target, but I can’t resist. Some usability problems are so incred … more →
Usability and Direct-to-Credit-Card Billing
N. wrote 2 years ago: Although it’s no doubt useful for vendors, I find direct credit card billing extremely UNusabl … more →
How Do You Get to Room 258?
N. wrote 2 years ago: Dwinelle Hall main building elevator – how to get to room 258? And then how to get back to the … more →
Web Credibility -- Appearances from Beyond the Grave!
N. wrote 2 years ago: One of my long-standing complaints is about websites that aren’t dated, that announce events w … more →
Homeland Security Usability Problems
N. wrote 2 years ago: Was at SFO the other day when an automated announcement said that current security level is “1 … more →
Help Desk Hell
N. wrote 3 years ago: From today’s NY Times: Help Desk Hell Half of corporate information technology managers in Bri … more →
Microsoft Speech Recognition Software - NOT
N. wrote 3 years ago: Video of embarrassing attempted-demo of Microsoft’s new speech recognition system: http://www. … more →
Stupid Software Tricks
— 2 comments
N. wrote 3 years ago: Looked back and saw that WordPress had inserted [I turned off the default conversion to smileys] a s … more →
Print Media Access for the Vision Impaired: Lacking!
N. wrote 3 years ago: Researching large type magazines for my father, who is vision-impaired, is discouraging. Two problem … more →
