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Blogs about: Usability Strategy

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Your Website is Your Business Card2 comments

Sarah Worsham wrote 5 months ago: What does your paper business card look like? It probably has your name, your company logo, some con … more →

Tags: Business, Marketing, Opinion, Strategy, Content, Design

What Your Website Visitors Initially See - The 5 Second Glimpse Test1 comment

Sarah Worsham wrote 6 months ago: The first time visitors come to a site they usually spend less than 5 seconds figuring out if they … more →

Tags: Business, Marketing, News & Notes, Design

The Value of a Website's Tagline

Sarah Worsham wrote 6 months ago: There’s nothing new about taglines.  They’ve been used in different types of media for q … more →

Tags: Business, Marketing, News & Notes, Design, tagline

Book Review - Don't Make Me Think, 2nd Edition3 comments

Sarah Worsham wrote 6 months ago: Most of us who are practitioners of website usability know that a good deal of good design, and good … more →

Tags: Business, Book Reviews, Book Review, Web Desgin, Web usability

On a Crusade Against Drop-Down Menus4 comments

Sarah Worsham wrote 7 months ago: Anyone who worked with me at the publishing company will know that I am completely (almost) against … more →

Tags: Business, News & Notes, Design

Splash Pages - Thumbs Up or Down?

Sarah Worsham wrote 7 months ago: Now, I have to agree with Todd Zeigler over at The Bivings Group – normally I hate splash page … more →

Tags: Business, Marketing, Design

Why I Hate Keyword Clouds

Sarah Worsham wrote 8 months ago: Ever see a set of words in different sizes which are all links on a site?  It’s probably a key … more →

Tags: Business, implementation, News & Notes, Opinion, Content, Design

Cheap Usability Testing - Gather Some Friends

Sarah Worsham wrote 8 months ago: Yesterday’s post over at ProBlogger – Watch a First Reader Use Your Blog – got me … more →

Tags: Business, Design

Want People To Fill Out Your Forms? Stop Annoying Them2 comments

Sarah Worsham wrote 8 months ago: How many more leads and sales could you be generating from your website if your forms were designed … more →

Tags: Business, News & Notes, Design, Marketing

16 Quick & Easy Ways to Increase Usability On Your Business Website

Sarah Worsham wrote 9 months ago: Usability is the science of making things easier to use.  Usability is especially important to websi … more →

Tags: Business, News & Notes, Design, Customer experience, Customer Centric, experience-centric

What Type of Experiences Are You Providing For Your Customers?

Sarah Worsham wrote 9 months ago: Traditional marketing focuses on product features and benefits. But your customers are more interest … more →

Tags: Business, Marketing, News & Notes, Design, Customer experience, Customer Centric, Strategy, experience-centric

Use Co-Creation to Create Products Your Customers Will Actually Buy4 comments

Sarah Worsham wrote 9 months ago: From Wikipedia: Co-creation is the practice of product or service development that is collaborativel … more →

Tags: Business, Marketing, News & Notes, Strategy, Design, Co-creation, Product Management, product marketing

Good Website Usability Means Not Making Your Visitors Think2 comments

Sarah Worsham wrote 9 months ago: Good websites are designed to be both easy to use and attractive.  When visitors come to a website t … more →

Tags: Business, News & Notes, Design, Good Websites, Website Design

Creating Leads with Customer-Centric Design

Sarah Worsham wrote 1 year ago: Now that we’ve had an overview of what customer-centric design is, let’s discuss how it … more →

Tags: Business, Marketing, News & Notes, Design, Customer Service, Customer Centric, customer-centric design, lead generation, leads

Customer-Centric Design - Your Customers Care, so Should You

Sarah Worsham wrote 1 year ago: We’ve mentioned customer-centric design in several of our recent branding and customer service … more →

Tags: Business, Design, Customer Service, Customer Centric, customer-centric design

Increasing Pageviews per Visitor1 comment

Sarah Worsham wrote 1 year ago: As we’ve been discussing, sometimes businesses get caught up in the need to increase traffic t … more →

Tags: News & Notes, SEO, Analytics, Content, Marketing, web statistics, Web Traffic

Just Increasing Traffic May Not Increase Sales on Your Business Website

Sarah Worsham wrote 1 year ago: Many business owners get caught up with the need to increase traffic to their business website in or … more →

Tags: Business, News & Notes, SEO, conversions, Internet Marketing, Search Engine Optimization

Internet Business Strategy - What is the Current Situation?

Sarah Worsham wrote 1 year ago: Before beginning to strategize, you need to create goals for your business.  In order to create goal … more →

Tags: News & Notes, Strategy, Analytics, Content, Design, Business Strategy, Current Situation, Internet Business Strategy, internet strategic plan


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