Blogs about: User Centred Design

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What stats are you tracking?

Laura wrote 6 days ago: Key Performance Indicators (KPIs) are quantitative/qualitative statements that demonstrate success o … more →

Tags: Performance Measurement - Web sites, Evaluation, Quality, Performance Measurement, kpis, efficiency, Effectiveness, Value, Web Analytics

Usability is dead….the write up

James Kelway wrote 1 week ago: A title as loaded as Usability is Dead needs some sort of explanation that a presentation can’t real … more →

Tags: Design Practice, engagement, essays, user experience, experience design, UCD, Usability

A way to innovate - "frame time"

Markus wrote 2 weeks ago: All innovation and innovators started out by “framing time” around an experience that they wanted t … more →

Tags: Innovation, "User Experience" Design, customer driven design, innovation process, User Centered Design

Usability is dead…2 comments

James Kelway wrote 2 weeks ago: On Wednesday (17 June), I attended the SIGCHI Interaction Design Day at Copenhagen’s ITU. It’s an im … more →

Tags: Collaboration, Company Culture, Design Practice, experience design, IA, Design work and Design Management, Information Architecture, technology, UCD, Usability

Neuro Web Design: What Makes Them Click?

James Kelway wrote 3 weeks ago: The human brain is complex but this book manages to break it down into parts that we can relate to a … more →

Tags: Book Reviews, engagement, Persuasion Architecture, Persuasive Design, user behaviour, user experience, Neuro Web Design, user paths

Design with agility

Francis wrote 1 month ago: I have been thinking recently about the approach that I take to running a project. Not necessarily p … more →

Tags: Review, adaptability, Agile, cenydd bowles, Design, iteration, m jackson wilkinson, Practice, Project

KPIs for Site Goals

Laura wrote 2 months ago: Last post I postulated that there are at least 3 different kind of goals that need to be evaluated t … more →

Tags: Performance Measurement - Web sites, Analytics, Effectiveness, kpis, Performance Measurement, rbm, results-based management, Web Analytics, Web Content

Give that test a rest2 comments

longtale wrote 2 months ago: The principles of qualitative social/market research are similar to those of user testing, except fo … more →

Tags: user experience, Research, statistics, Design, qualitative research, Market research, Nielsen, web design, Jakob Nielsen

"Inclusive Design" write-up

Francis wrote 2 months ago: Prof Patrick Jordan gave a fascinating talk at the Engineering Dept, on April 29th. In it, he discus … more →

Tags: Review, Accessibility, Art, Coleman, Design, inclusive, Jordan, People, UCD

iArchitect

longtale wrote 2 months ago: The primitive way Information architecture is such an inflated, self-important term. How do you expl … more →

Tags: Marketing, Agency life, technology, Online Marketing, Digital Marketing, Newbie, IA, user experience, Information Architecture

Writing our Evaluation Strategy: request your input3 comments

Laura wrote 2 months ago: I’m finally getting around to writing the Evaluation Strategy for our departmental website and … more →

Tags: Performance Measurement - Web sites, Analytics, Effectiveness, efficiency, Evaluation, GCpedia, kpis, Performance Measurement, Quality

Help finding scenarios2 comments

nicomorelli wrote 3 months ago: I’m organising a project on tracking systems for elderly people. The scenario is as follow: El … more →

Tags: active welfare, Creativity, experience design, extreme customization, Open Innovation, Open innovation and mass customisation, Service Design, Social innovation, sustainability

Engagement and optimisation: Defining behaviours4 comments

James Kelway wrote 3 months ago: The second of a seven part post about optimising a site to create a more engaged audience. Here we l … more →

Tags: engagement, optimisation, personas, Relevance, Surveys, user behaviour

Pick a card (sort)1 comment

The Long Dog wrote 4 months ago: “From chaos comes order” – Friedrich Nietzsche An old friend and (now) colleague w … more →

Tags: Web, UCD, Research

Everyware

James Kelway wrote 4 months ago: ‘Everyware will call itself by different names, appear differently from one context to another … more →

Tags: Book Reviews, Collaboration, Design Practice, experience design, Human-computer interaction, Information design, user experience, Adam Greenfield, Interaction design

I'm right and you're all wrong1 comment

The Long Dog wrote 4 months ago: Experience is an illusion and personal opinion is vanity – only through investigation and measuremen … more →

Tags: Web, UCD, Research, Case Study

We're all individuals ... I'm not!1 comment

The Long Dog wrote 4 months ago: “I know what you’re thinking about,” said Tweedledum: “but it isn’t so nohow.” ‘Through the Looking … more →

Tags: Comms, Digital, MBTI, Myers-Briggs, Persona, Recommended Books, Segmentation, UCD, Web

Disrupting class - my full story

bobbywatson wrote 6 months ago: So, this is it. As there are some delays on publishing my full take on Disrupting Class, I reckon it … more →

Tags: Innovation, User Research, Disruptive Innovation, Education, Learning, Review, School

Three good reports on service design

nicomorelli wrote 6 months ago: Three very interesting reports are on my desk in this moment. I’m very slow at reading them, but … more →

Tags: active welfare, Creativity, design policies, Service Design, Social innovation, System Design, design performance, in-between spaces, interstitial spaces


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