User experience, n.
Pronunciation: /ˈjuːzə ɪkˈspɪərɪəns/
Etymology: user n. + experience n.
The overall experience of a person using highly toxic and addictive drugs, especially heroin or crack cocaine, … 13 more words
Configuring and changing password is one of the important tasks in securing an IT environment. At times, users do forget their passwords, or maybe the password is not strong enough, or the password is to be changed every month, so a password change i…
A few days back, a colleague asked a question on how to automatically change the time zone in Salesforce. Having been a road warrior myself, I can definitely understand why someone would want this feature. 1,366 more words
“Oh, we don’t call them ‘users’ anymore,” the Service Desk supervisor said to me. “We call them ‘customers’ now. It’s to remind us of their importance to us and to show them that we’re focused on their customer experience.” Her description was spot on, an almost perfect rendition of the well-meaning, hyperbolic, committee-designed, public relations statement that had accompanied the recent IT reorganisation.1,032 more words