Tags » Utilities

Are the energy companies just buying new customers?

The Telegraph carried a fascinating report this weekend that explored the possibility that it is now cheaper for energy companies to ‘buy’ new customers, by offering great deals for switching, than to offer great service and keep the customers that they already have. 300 more words

Current Affairs

JoEllen Burns-Muntz

Title: Vice President

Company: Exelon Generation

Location: Philadelphia, PA

Philadelphia, PA, November 6, 2014, JoEllen Burns-Muntz, Vice President of Exelon Generation, has been recognized by Elite American Executives for dedication, achievements and leadership in operations. 170 more words

Operations Management

CDs and DVDs… Really?

These days, fewer and fewer devices come with a built-in CD/DVD drive. Digital storage and delivery are the growing standard. Yet for true protection of intellectual properties for an author or anyone (see “ 18 more words


I’m getting Emotional! It must be Customer Satisfaction.

There’s a frilled lizard running down the street after the pizza delivery man, getting emotional because his order is cold. Little Frill can’t understand why all customer service can’t be like First Direct. 821 more words

Current Affairs