Blogs about: Virtual Monopoly

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Proposed FL Blood Bank Merger

Not long ago I blogged about what I felt was an untenable situation for hospitals: blood supply.  Since then, I have learned a bit more about blood due to a proposed merger of Florida’s three re… more →

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DRI-281 for week of 2-24-13: Our Telecommunications Marketplace: The Rest of the Story

accessadvertising wrote 2 months ago: An Access Advertising EconBrief: Our Telecommunications Marketplace: The Rest of the Story Last week … more →

Tags: EconBrief, Aviation, Bell System, Business, chance decision, common carrier bureau, economic historian, Economy, elements of the story

Proposed FL Blood Bank Merger

Lee wrote 1 year ago: Not long ago I blogged about what I felt was an untenable situation for hospitals: blood supply.  Si … more →

Tags: Healthcare in the News, LinkedIn, Blood supply, American Red Cross, blood bank, Blood+, Anti-trust, florida blood centers, Community Blood Centers of Florida

Customer Service in a Virtual Monopoly

Lee wrote 3 years ago: Pick up any business magazine and it is easy to find an article about a company misstep in customer … more →

Tags: Patient Experience, Customer Service, Golden Rule, Clark Howard, jeffrey gitomer


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