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How one Ad/PR agency’s actions is killing three brands: Disney Pictures, AMC Theatres, & MN Parent Magazine4 comments

Chris wrote 4 months ago: Have you seen the excitement that ensues when a child wins a prize?  It can be any prize really, but … more →

Tags: Brand differentiation, online reputation management, Public Relations, Fail, @MrChristopherL, Allied Advertising, Allied Public Relations, AMC Theaters, brand reputation

Horizon Realty – A Case Study in how not to handle online reputation management4 comments

Chris wrote 4 months ago: It started out fairly innocuously, it was a single retweet on Twitter of a news source I monitor, bu … more →

Tags: Brand differentiation, Marketing, online reputation management, Public Relations, Social Media, Fail, @MrChristopherL, amanda bonnen, ask questions later

For the Multi-Housing Industry - Making Social Media Work for You1 comment

Chris wrote 5 months ago: I’m linking to a valuable article for you today. I am quoted in it, but that’s not the r … more →

Tags: Brand differentiation, Marketing, Social Media, Christopher Lower, Craig's List, facebook, LinkedIn, Minnesota Multi-Housing Association, MMHA

Removing Social Media Accounts – What happens when you need to end a presence online?2 comments

Chris wrote 5 months ago: It’s become a fact in this economy that companies are going out of business.  Even those companies t … more →

Tags: Marketing, Public Relations, Social Media, @MrChristopherL, Business Blogging, cancelling social media accounts, Corporate Blogs, erasing a social media presence, facebook

Twitter Basics for Business – Practical Applications for Impractical Tools

Chris wrote 6 months ago: By popular demand, we have been asked to conduct small group training sessions on Twitter for Busine … more →

Tags: @MrChristopherL, Christopher Lower, how to use twitter, MN social media events, Seminars, social media bootcamp, social media events, social media events in MN, Social Media Strategy

Today’s marketing for Resorts & Campgrounds - Building Community, Memories, and Lifetime Visitors with Social Media Tools2 comments

Chris wrote 6 months ago: This is an article I wrote for Resorts & Campgrounds Magazine and appears in their summer 2009 I … more →

Tags: Public Relations, Marketing, Brand differentiation, Social Media, twitter, facebook, Sterling Cross Communications, @MrChristopherL, YouTube

Domino’s proves why Restaurants must monitor their brand and reputation online1 comment

Chris wrote 8 months ago: It was a Restaurateur’s worst nightmare. In the span of a few minutes of video posted to YouTube, a … more →

Tags: Brand differentiation, Marketing, Public Relations, Social Media, @MrChristopherL, Brand, brand reputation, Christopher Lower, crises communication; social media

The ROI of Managing your Online Reputation & Brand presented by Sterling Cross Communications

Chris wrote 8 months ago: Who: Sterling Cross Communications, a Twin Cities based Social Media, PR and Web Design firm. What: … more →

Tags: Brand differentiation, Marketing, Public Relations, Social Media, "The Biggest Douche In Social Media", @MrChristopherL, brand reputation, Christopher Lower, cost of social media

Strategically Promoting Your Restaurant with Social Media Tools2 comments

Chris wrote 9 months ago: This is an article I wrote for Restaurateur Magazine and appears in their April 2009 Issue. Due to p … more →

Tags: Marketing, Social Media, Branding, Public Relations, twitter, PR, facebook, Sterling Cross Communications, Customer Service

Sterling Cross Communications Presents Social Media Boot Camp2 comments

Chris wrote 9 months ago: We’d like to present our Social Media Bootcamps here in the Twin Cities:   What:               … more →

Tags: Public Relations, Marketing, Social Media, Media Relations, twitter, facebook, Sterling Cross Communications, @MrChristopherL, YouTube


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