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Microsoft Guest Blog - The financial services rule of thumb: when the customer wins, you win

Services for people, delivered by people; an environment where customer satisfaction is a pre-cursor to success: on average, a 5% increase in customer retention can increase a company’s profitability by 75%1; or failure: for every customer complaint there are 26 other unhappy customers who have remained silent2. 252 more words

DB Closing Branches. We Said It.

It is known that Deutsche Bank is in trouble and, according to some, it poses a huge threat to the stability of the global financial system. 268 more words

Complexity

What Makes Big Data Big?

‘Big Data’ is a popular subject nowadays. Here is what Wikipedia says on the subject:

“Big data is a term for data sets that are so large or complex that traditional data processing applications are inadequate. 537 more words

Complexity

Cortana Intelligence Suite - Not just an intelligent personal assistant

Everyone knows Siri. Well, at least those who own an iPhone do. Then again that amounts to almost everyone. So I guess everyone does know Siri. 344 more words

Power BI

Three Questions to Executive Chairman of Universal Ratings

Short interview with Dr. J. Marczyk, the co-founder and Executive Chairman of Singapore-based Universal Ratings Pte Ltd.

See video here.

Complexity

Next Generation of Business Intelligence

Business Intelligence can be characterised as one of the fastest growing segment in the enterprise. The main characteristics of BI systems are the collection and analysis of a big amount of data in order to be transformed in to useful information for business. 422 more words

Information Systems

So what the heck do you do with Watson Analytics?

It has been a little over a year since IBM’s Watson Analytics was released.  Watson Analytics, a smart data discovery tool, continues to deliver easy analytics… 271 more words

Analytics