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Customer Service Hall of Fame

Every company in the United States likes to promise an exceptional customer experience. Polls show that at least some corporations do an excellent job keeping their promise — these companies provide great customer service. 3,433 more words


Walmart's Amazon Prime Killer Called VUDU

Walmart (NYSE: WMT) wishes it had a viable competitor to Amazon’s (NASDAQ: AMZN) Prime streaming video service. It says it does, which is barely the case. 272 more words


Amazon's Alexa Hits the Road With Hyundai

Hyundai’s luxury car division, Genesis, said Thursday that its currently available G80 and soon-to-be-available G90 will be the first cars to allow owners to control a number of the car’s functions using Alexa, the voice recognition program from Amazon.com Inc. 308 more words


6 Retailers That Need to Merge to Survive

Macy’s Inc. (NYSE: M) has closed more stores. So has Sears Holdings Corp. (NASDAQ: SHLD), owner of Sears and Kmart. Gap Inc. (NYSE: GPS) has closed stores too. 550 more words


Why Merrill Lynch Loves These 3 Mega-Cap Technology Giants

One of the best plans of action in the stock market is staying with sector leaders. Typically those are more mature companies, but many times a newer outsider hits Wall Street, goes public and takes over an entire industry. 869 more words